Care Coordinator in Norfolk

Care Coordinator – Dereham We are looking for an organised and proactive Care Coordinator to join our client’s friendly and dedicated team based at their Dereham office. This is a rewarding opportunity to play a key role in ensuring the smooth delivery of high‑quality, person‑centred care to individuals with complex healthcare needs in the community. About the Role As a Care Coordinator, you will be responsible for planning and coordinating care packages, ensuring that the individuals we support receive consistent, safe, and effective care. You will work closely with our nursing team, support workers, service users, and external professionals to maintain excellent standards across all services. This role is ideal for someone who thrives in a fast‑paced environment, has strong organisational skills, and is passionate about making a positive difference in people’s lives. Key Responsibilities Coordinate and manage care packages to meet individual needs Create and maintain staff rotas, ensuring continuity of care Allocate support workers to assignments based on skills and availability Act as a point of contact for service users, families, and staff Support the onboarding of new care packages Liaise with healthcare professionals, commissioners, and internal teams Monitor service delivery and respond to any issues or changes in care needs Maintain accurate records and ensure compliance with company policies and regulatory standards Support recruitment, onboarding, and ongoing supervision of support staff What They are Looking For Previous experience in a care coordination, scheduling, or similar role within health or social care Strong organisational and time management skills Excellent communication and interpersonal abilities Ability to work under pressure and manage multiple priorities A good understanding of person‑centred care IT literacy and confidence using scheduling systems A proactive and solution‑focused approach Desirable Skills