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For Companies At a Glance
- Tasks: Lead and manage high-quality care services, ensuring compliance and excellence in service delivery.
- Company: Join an award-winning social enterprise charity with a strong community presence.
- Benefits: Competitive salary, pension, performance pay, health support, and employee discounts.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in adult social care leadership and a commitment to person-centred care.
- Other info: Dynamic role with opportunities for growth and professional development.
The predicted salary is between 32000 - 40000 ÂŁ per year.
ÂŁ38-40k per annum
Full time
About us
Ilkley Community Enterprise is an awardâwinning, dynamic social enterprise charity with a number of key business operations and services. Our domiciliary care company, Carers and Companions, provides 24/7/365 home and communityâbased care for elderly people, people with physical or learning disabilities, health conditions and those with other care and support needs.
Carers and Companions operates two main services:
- Elderly and care services, providing bespoke care to clients in their own homes. The vast majority of our clients are privately funded or on Direct Payment funding agreements.
- Independent Living Services (ILS), providing support and care to adults with a learning disability, autism and/or other health conditions/disabilities, in their own homes, some in supported independent living settings and in the community. Our ILS clients are funded via Direct Payment agreements, private funding and exceptionally through local authority contracts.
Carers and Companions is well established in the local community (20+ years), with an excellent reputation for providing high quality care and support to clients across Ilkley and the wider Wharfe Valley area. The Care Quality Commission (CQC) has us as Good with our care quality rated as 'Outstanding'.
We know that great care needs the best people. That's why we value passion, dedication and a real commitment to making a difference. This is your chance to lead our services, inspire excellence and help transform lives every day.
About the role
This is an exciting opportunity to take on the management of already successful services with considerable scope for further growth and achievement. The Registered Service Manager (RSM) will be accountable for the highâperformance operation, compliance and development of Carers and Companions, being responsible for the achievement of service excellence and consistently outstanding quality. Reporting directly to the charity's CEO, the RSM manages the company's services, ensuring delivery against financial and quality KPIs and, as the Registered Manager, the embedding of best practice to maintain excellence in CQC standards, personâcentred care and support, and evidenced service impact.
You will be an experienced and inspiring leader in adult social care with a passion for and track record in high quality service delivery across elderly care and/or supported living services, excellent understanding of compliance, risk management and service quality with proven commercial acumen.
Our ideal RSM will have:
- Passion: dedicated to delivering high quality, personâcentred care and support
- Previous experience as a Registered Manager in domiciliary care
- Minimum of NVQ Level 5 or equivalent in health and care/leadership and management
- Strong performance and financial management capability
- Evidenced experience in leading staff teams to ensure delivery of 'above and beyond' care and support for service clients
- Excellent understanding and track record in CQC quality and compliance and other regulatory requirements
- Dedication to the delivery of great outcomes for people with support needs (e.g. elderly, adults with learning disabilities and/or autism)
- High level communication skills and current working knowledge of digital systems (care records, rostering, training, quality, compliance)
- A creative and innovative approach to business development, marketing and growth
- The ability to work flexibly (some evenings and weekends)
- Values that match to those of the charity and an ability to embed a valuesâbased and high performance culture in the company.
Essential attributes, experience and skills:
- Caring and compassionate towards people in need of care/support
- A passion for high quality, personâcentred care/support and a commitment to improving the lives of our client communities
- Strong commitment to nonâdiscriminatory practice, meeting the rights of service clients, promoting their privacy, dignity and independence
- At least 3 years' leadership experience in adult care services (elderly care, homecare and/or supported independent living)
- Registered Manager award or Leadership and Management (Level 5) in Health and Social Care
- Expert understanding of CQC standards and regulations including for domiciliary/homecare and supported living/independent living services
- Knowledge of health and safety matters in relation to homecare services and risk management
- Financially astute with experience of managing budgets/achieving targets
- Excellent people and relationship management skills with the ability to motivate and manage change across teams and build/maintain positive working relationships with families, clients and other professionals
- 'Can do' approach, agile and able to manage diverse workloads and competing priorities and support others to do so
- High level of interpersonal skills and empathy
- Flexibility to meet the demands of the business including participating in the On Call rota and care delivery as required
- Excellent communication skills including written and presentation skills
- Strong IT and administration skills and digital literacy
Desirable:
- Train the Trainer qualification/working towards
- Experience of financial/business management
We offer:
A competitive salary, pension, performanceârelated pay opportunity, funded CPD, health/wellbeing support, employee discounts and much more.
Registered Service Manager in Ilkley employer: HealthJobs4U Ltd
Contact Detail:
HealthJobs4U Ltd Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Registered Service Manager in Ilkley
â¨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Show up prepared! Research the organisation thoroughly before any interviews. Understand their values, services, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in making a difference with them.
â¨Tip Number 3
Be ready to demonstrate your passion! During interviews, share specific examples of how you've delivered high-quality, person-centred care in the past. Highlight your leadership experience and how you've inspired teams to achieve excellence.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre serious about joining our mission to provide outstanding care and support to those in need.
We think you need these skills to ace Registered Service Manager in Ilkley
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your passion for high-quality, person-centred care shine through. We want to see your dedication to making a difference in the lives of those youâll be supporting.
Tailor Your Experience: Make sure to highlight your relevant experience as a Registered Manager or in adult social care. Weâre looking for specific examples that demonstrate your leadership skills and understanding of compliance and quality standards.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why youâre the right fit for the role.
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for this exciting opportunity with Ilkley Community Enterprise.
How to prepare for a job interview at HealthJobs4U Ltd
â¨Know Your Stuff
Make sure youâre well-versed in the specifics of domiciliary care and the CQC standards. Brush up on your knowledge about compliance, risk management, and service quality. This will not only show your expertise but also your genuine interest in the role.
â¨Show Your Passion
During the interview, let your passion for high-quality, person-centred care shine through. Share personal stories or experiences that highlight your commitment to improving the lives of clients. This is a key value for the organisation, so make it count!
â¨Demonstrate Leadership Skills
Be prepared to discuss your previous leadership experiences in adult social care. Highlight specific examples where youâve successfully led teams, managed change, or achieved outstanding results. This will help them see you as a strong candidate who can inspire excellence.
â¨Ask Thoughtful Questions
Prepare some insightful questions about the organisationâs future plans, challenges they face, or their approach to staff development. This shows that youâre not just interested in the job, but also in contributing to the growth and success of the charity.
