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- Tasks: Drive occupancy by managing enquiries and networking within the community.
- Company: Join Barchester, a leading care provider with exceptional quality ratings.
- Benefits: Attractive salary, commission structure, wellbeing support, and career development.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Sales experience preferred; data analysis and communication skills are key.
- Other info: Supportive team environment with opportunities for progression.
The predicted salary is between 36000 - 60000 £ per year.
Covering the South East London
Competitive salary plus Commission & Car Allowance or Company Car
Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
Rewards & Benefits
- Attractive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
Responsibilities
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
Need to have (Qualifications)
- Have proven sales and marketing experience preferably in healthcare but not essential
- Have the ability to analyse data on Salesforce or similar CRM application
- Be self-motivated and target driven
- Have interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/PowerPoint)
- Full UK driving licence
Need to do (Role Responsibilities)
- Represent Barchester and our state of the art home in a friendly and professional manner
- Responsible for all sales activity for the home
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Engage with residents and relatives to understand their experience and requirements
- Respond to sales enquiries
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Regional Customer Relationship Manager in Croydon employer: HealthJobs4U Ltd
Contact Detail:
HealthJobs4U Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Customer Relationship Manager in Croydon
✨Tip Number 1
Get to know the company inside out! Research Barchester's values, mission, and recent news. This way, when you chat with them, you can show off your knowledge and passion for their work.
✨Tip Number 2
Network like a pro! Attend local events or join online groups related to healthcare and customer relations. The more people you meet, the better your chances of landing that dream role.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions and role-play with a friend. This will help you feel more confident and articulate during the actual interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Regional Customer Relationship Manager in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Customer Relationship Manager role. Highlight any sales or marketing experience, especially in healthcare, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with Barchester and how you can contribute to increasing occupancy in our care homes.
Show Off Your Communication Skills: Since this role involves networking and engaging with potential residents, make sure your application showcases your excellent communication skills. We want to see how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at HealthJobs4U Ltd
✨Know Your Stuff
Before the interview, make sure you understand Barchester's mission and values. Familiarise yourself with their care homes and the services they offer. This will help you demonstrate your genuine interest in the role and how you can contribute to their success.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales achievements, especially in customer relationship management. Be ready to discuss how you've improved conversion rates or increased occupancy in previous roles, as this is crucial for the position.
✨Engage with the Community
Think about ways you can network within the local community to raise awareness of Barchester's homes. During the interview, share any ideas you have for local marketing activities or partnerships that could generate enquiries and drive occupancy.
✨Be Data Savvy
Since the role involves analysing data on Salesforce or similar CRM applications, brush up on your data analysis skills. Be prepared to discuss how you've used data to inform your sales strategies in the past, and show that you're comfortable using technology to enhance performance.
