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- Tasks: Welcome residents and visitors, manage calls, and handle admin tasks.
- Company: Join Barchester, a leading care home provider dedicated to quality care.
- Benefits: Enjoy competitive pay, free training, profit sharing, and discounts.
- Why this job: Make a real difference in people's lives while working in a friendly environment.
- Qualifications: No formal qualifications needed, just great communication skills and a caring attitude.
- Other info: Be part of a brand new care home and help create a welcoming atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
As Concierge Receptionist at this brand new Barchester care home, you will provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you will have a vitally important part to play in creating a positive and friendly environment.
The role of Concierge Receptionist with us is very varied. You can expect to:
- Answer phone calls
- Greet visitors
- Manage the reception area
- Show prospective residents and their families around
- Carry out some administrative tasks, like typing, photocopying and filing
You will need to be professional, caring, courteous and well organised to join us as Concierge Receptionist. You will take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
- Free learning and development
- Automatic enrolment into our profit share scheme
- A range of holiday, retail and leisure discounts
- Unlimited access to our Refer a Friend bonus scheme
If you would like to use your administration and people skills in an organisation that provides the quality care you would expect for your loved ones, this is a rewarding place to be.
Concierge Receptionist - New care home employer: HealthJobs4U Ltd
Contact Detail:
HealthJobs4U Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge Receptionist - New care home
✨Tip Number 1
Familiarise yourself with the care home environment. Understanding the unique needs of residents and their families will help you connect better during your interactions, making you a more appealing candidate.
✨Tip Number 2
Practice your communication skills. Since you'll be the first point of contact, being able to convey warmth and professionalism over the phone and in person is crucial. Role-play scenarios with friends or family to build confidence.
✨Tip Number 3
Showcase your organisational skills. Think about examples from your past experiences where you've successfully managed multiple tasks at once, as this will demonstrate your ability to handle the varied responsibilities of the role.
✨Tip Number 4
Research Barchester's values and mission. Being able to articulate how your personal values align with theirs during an interview can set you apart and show your genuine interest in the role and the company.
We think you need these skills to ace Concierge Receptionist - New care home
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Concierge Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific examples of your previous experience in customer service or administration that demonstrate your caring and professional nature.
Highlight Relevant Skills: In your CV, emphasise your communication skills, organisational abilities, and any experience you have in similar roles. Use bullet points to make it easy for the hiring manager to see your qualifications at a glance.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Concierge Receptionist role.
How to prepare for a job interview at HealthJobs4U Ltd
✨Show Your Warmth
As a Concierge Receptionist, your role is all about creating a welcoming atmosphere. During the interview, demonstrate your friendly and approachable nature. Smile, maintain eye contact, and use a warm tone to convey your genuine interest in making visitors feel at home.
✨Highlight Communication Skills
Strong communication skills are essential for this position. Be prepared to discuss your previous experiences where you effectively communicated with others, whether in person or over the phone. Use specific examples to illustrate how you handled different situations with professionalism and courtesy.
✨Demonstrate Organisational Skills
The role involves managing various tasks simultaneously. Share examples of how you've successfully organised your workload in past roles. Discuss any tools or methods you use to stay organised, as this will show that you can handle the varied responsibilities of the Concierge Receptionist role.
✨Express Genuine Interest in Residents
It's important to show that you care about the residents and their families. During the interview, express your enthusiasm for working in a care environment. Talk about why you believe it's important to create a positive experience for residents and how you plan to contribute to that goal.
