Complex Care Assistant

Complex Care Assistant

Sidmouth Full-Time No home office possible
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At a Glance

  • Tasks: Support clients with complex needs, from daily care to medical appointments.
  • Company: Sonderwell is a UK-wide care provider focused on personalised client care.
  • Benefits: Flexible hours, training opportunities, referral payments, and well-being support.
  • Why this job: Make a real difference in people's lives while being part of a supportive team.
  • Qualifications: Experience in spinal injury, bowel care, catheter care, and medication management required.
  • Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.

Hourly Pay: £14.18-£15.23

Location: Sidmouth

Shift: Monday - Sunday 7am-7pm or 7pm-7am

As a Sonderwell Complex Care Assistant, you can make a real difference to people’s lives by caring for their complex needs and enabling them to live the life they choose. You’ll join a supportive team that will provide all the training and development you need to support your client, helping you get the most out of this rewarding and fulfilling role.

Your role:

Everyone is different. That’s the simple truth at the core of our approach to care. The care opportunities we offer are different too, from taking clients to medical appointments or helping them get up in the morning, to spending a full twelve hours helping them through their day. Whatever you choose, you’ll be there to look after that person’s unique needs.

What’s hugely important is your ability to build a connection with the people you’re caring for. And, of course, you’ll need to be able to handle the physical aspects, too. As part of the role, you will be required to have experience in the following:

  • Spinal injury
  • Cough assist
  • Bowel care
  • Catheter care
  • Medication management
  • Manual handling

If you have the patience and flexibility to meet people on their level, we’ll support you in providing the personal care they deserve.

Supporting you:

Being a Sonderwell carer isn’t just about caring. It’s about being good with people too – being able to gain the trust of clients and their families. That’s why, if you have a caring personality and some relevant experience, we’ll give you access to online and classroom training in specific complex care needs, as well as the chance to study for a relevant NVQ.

Depending on the client, you may be working on your own or part of a team. If you wish and have the availability, you could provide support to more than one client.

Before you start, you’ll have the chance to meet your client and their family. And when you do, you’ll have day-to-day support with a Care Co-ordinator or Nurse Manager always on hand to answer your questions. You’ll also be able to access our ‘Carer App’ which is a fantastic source of insight and information. In short, we’ll give you all you need to get the most out of this rewarding and fulfilling role.

What we can offer you:

Each of our clients has individual needs, so whether you’re looking for full-time or part-time hours, night shifts or day shifts, we can offer an opportunity to suit you. We’re continuously developing our benefits package to help you get more out of your role with Sonderwell. What’s more, if you recommend someone who joins us, you could also receive a referral payment. Our employee assistance programme means you’ll have access to support that is focused on your well-being.

We are open to all:

We’re committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued, respected, and empowered. We believe that diversity in our workforce drives excellence, and we work hard to create an environment that reflects the diverse communities we serve. We welcome and encourage applications from individuals of all backgrounds and, where possible, we’ll provide accommodations for those applicants with disabilities.

Ready to join our team? Apply now! If you’re excited about what a career in care can offer and believe you are a great fit for this role, we want to hear from you! Click the "Apply Now" button below to submit your application. If you require any adjustments to be considered throughout the interview process, please let us know. We are committed to providing the necessary accommodations to ensure a fair and equitable hiring experience.

We are Sonderwell:

At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.

Complex Care Assistant employer: HealthJobs4U Ltd

At Sonderwell, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of our Complex Care Assistants. Located in the beautiful town of Sidmouth, we provide comprehensive training and development opportunities, ensuring you have the skills to make a meaningful impact in our clients' lives. With flexible working hours, a referral payment scheme, and a dedicated employee assistance programme, we are committed to fostering your growth while you help others live their best lives.
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Contact Detail:

HealthJobs4U Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Care Assistant

✨Tip Number 1

Familiarise yourself with the specific care needs mentioned in the job description, such as spinal injury and medication management. This knowledge will help you demonstrate your understanding of the role during any discussions or interviews.

✨Tip Number 2

Highlight your interpersonal skills when networking or speaking with current employees. Building rapport is crucial in this role, so showing that you can connect with people will set you apart from other candidates.

✨Tip Number 3

Consider reaching out to current or former Complex Care Assistants at Sonderwell through social media platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed in the role.

✨Tip Number 4

Be prepared to discuss your flexibility regarding shifts during any conversations. Since the role requires availability for both day and night shifts, showing your willingness to adapt can make a positive impression.

We think you need these skills to ace Complex Care Assistant

Empathy
Communication Skills
Patience
Flexibility
Manual Handling Techniques
Experience with Spinal Injury Care
Knowledge of Cough Assist Techniques
Understanding of Bowel Care Procedures
Catheter Care Proficiency
Medication Management Skills
Ability to Build Trusting Relationships
Teamwork
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Complex Care Assistant. Familiarise yourself with the specific needs mentioned in the job description, such as spinal injury care and medication management.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous roles in care, especially those involving complex needs, and include specific examples of how you've built connections with clients.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for care work and your understanding of the unique needs of clients. Mention your flexibility and patience, and explain why you believe you would be a great fit for Sonderwell's team.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the care sector.

How to prepare for a job interview at HealthJobs4U Ltd

✨Show Your Caring Nature

During the interview, emphasise your caring personality and ability to connect with clients. Share specific examples of how you've built trust with individuals in previous roles, as this is crucial for a Complex Care Assistant.

✨Demonstrate Relevant Experience

Be prepared to discuss your experience with complex care needs such as spinal injuries, medication management, and manual handling. Highlight any relevant training or certifications you have that align with the job requirements.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the team dynamics. Inquire about the support provided by Care Co-ordinators or Nurse Managers, as well as opportunities for further training and development.

✨Exhibit Flexibility and Patience

Illustrate your flexibility in working various shifts and your patience in dealing with clients' unique needs. Share experiences where you've adapted to changing situations or provided care under challenging circumstances.

Complex Care Assistant
HealthJobs4U Ltd
Location: Sidmouth
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