Complex Care Assistant

Complex Care Assistant

Lowestoft Full-Time No home office possible
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At a Glance

  • Tasks: Support clients with complex needs, from daily routines to medical appointments.
  • Company: Sonderwell is a UK-wide care provider focused on delivering exceptional care.
  • Benefits: Flexible hours, training opportunities, referral payments, and well-being support.
  • Why this job: Make a real difference in people's lives while being part of a supportive team.
  • Qualifications: Experience in mental health and medication administration is a plus.
  • Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.

Hourly Pay: £13.85 - £14.85

Location: Lowestoft Norfolk

Shift: Monday - Sunday 07:00am-19:15pm & 19:00pm - 07:15am

As a Sonderwell Complex Care Assistant, you can make a real difference to people’s lives by caring for their complex needs and enabling them to live the life they choose. You’ll join a supportive team that’ll provide all the training and development you need to support your client, helping you get the most out of this rewarding and fulfilling role.

Your role:

  • Everyone is different. That’s the simple truth at the core of our approach to care.
  • The care opportunities we offer are different, too, from taking clients to medical appointments or helping them get up in the morning, to spending a full twelve hours helping them through their day.
  • Whatever you choose, you’ll be there to look after that person’s unique needs.

What’s hugely important is your ability to build a connection with the people you’re caring for. And, of course, you’ll need to be able to handle the physical aspects, too. As part of the role, you will be required to have experience in the following:

  • Mental Health an advantage
  • Nippy vent - this can be trained
  • Medication administration

If you have the patience and flexibility to meet people on their level, we’ll support you in providing the personal care they deserve.

Supporting you:

Being a Sonderwell carer isn’t just about caring. It’s about being good with people, too – being able to gain the trust of clients and their families. That’s why, if you have a caring personality and some relevant experience, we’ll give you access to online and classroom training in specific complex care needs, as well as the chance to study for a relevant NVQ.

Depending on the client, you may be working on your own or part of a team. If you wish and have the availability, you could provide support to more than one client.

Before you start, you’ll have the chance to meet your client and their family. And when you do, you’ll have day-to-day support with a Care Co-ordinator or Nurse Manager always on hand to answer your questions. You’ll also be able to access our ‘Carer App’ which is a fantastic source of insight and information. In short, we’ll give you all you need to get the most out of this rewarding and fulfilling role.

What we can offer you:

Each of our clients has individual needs, so whether you’re looking for full-time or part-time hours, night shifts or day shifts, we can offer an opportunity to suit you. We’re continuously developing our benefits package to help you get more out of your role with Sonderwell. What’s more, if you recommend someone who joins us, you could also receive a referral payment. And our employee assistance programme means you’ll have access to support that is focused on your well-being.

We are open to all:

We’re committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued, respected, and empowered. We believe that diversity in our workforce drives excellence, and we work hard to create an environment that reflects the diverse communities we serve. We welcome and encourage applications from individuals of all backgrounds and, where possible, we’ll provide accommodations for those applicants with disabilities.

Ready to join our team? Apply now! If you’re excited about what a career in care can offer and believe you are a great fit for this role, we want to hear from you! Click the "Apply Now" button below to submit your application. If you require any adjustments to be considered throughout the interview process, please let us know. We are committed to providing the necessary accommodations to ensure a fair and equitable hiring experience.

We are Sonderwell:

At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.

Complex Care Assistant employer: HealthJobs4U Ltd

At Sonderwell, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of our Complex Care Assistants. With comprehensive training opportunities, flexible working hours, and a commitment to employee growth, you will be empowered to make a meaningful impact in the lives of those you care for in Lowestoft, Norfolk. Join us and experience a rewarding career where your contributions are valued and recognised.
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Contact Detail:

HealthJobs4U Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Care Assistant

✨Tip Number 1

Familiarise yourself with the specific needs of complex care clients. Understanding mental health issues and medication administration will give you an edge in discussions during the interview.

✨Tip Number 2

Showcase your interpersonal skills by preparing examples of how you've built trust with clients or colleagues in previous roles. This is crucial for a position that relies heavily on personal connections.

✨Tip Number 3

Research Sonderwell's values and commitment to diversity and inclusion. Being able to articulate how you align with these values can set you apart from other candidates.

✨Tip Number 4

Be ready to discuss your flexibility regarding shifts and client needs. Highlighting your willingness to adapt can demonstrate your commitment to providing the best care possible.

We think you need these skills to ace Complex Care Assistant

Empathy
Communication Skills
Patience
Flexibility
Teamwork
Problem-Solving Skills
Experience in Mental Health Care
Medication Administration
Ability to Build Trust
Physical Stamina
Time Management
Adaptability
Client-Centric Approach
Understanding of Complex Care Needs

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Complex Care Assistant. Familiarise yourself with the specific needs of clients and the skills required, such as medication administration and mental health support.

Tailor Your CV: Customise your CV to highlight relevant experience in care roles. Emphasise any previous work with individuals who have complex needs, and showcase your ability to build connections with clients and their families.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for care work. Share personal anecdotes that demonstrate your caring personality and flexibility, and explain why you want to join Sonderwell specifically.

Highlight Training and Development: Mention any relevant training or qualifications you possess, such as NVQs or specific care training. Express your eagerness to participate in further training offered by Sonderwell to enhance your skills.

How to prepare for a job interview at HealthJobs4U Ltd

✨Show Your Caring Nature

During the interview, emphasise your caring personality and ability to connect with clients. Share specific examples of how you've built trust with individuals in previous roles, as this is crucial for a Complex Care Assistant.

✨Demonstrate Flexibility

Highlight your flexibility and willingness to adapt to different client needs and schedules. Mention any experience you have working varied shifts or with diverse client groups, as this will show you're ready for the demands of the role.

✨Discuss Relevant Experience

Be prepared to talk about any relevant experience you have, especially in mental health or medication administration. If you have training in these areas, make sure to mention it, as it can set you apart from other candidates.

✨Ask Insightful Questions

Prepare thoughtful questions to ask the interviewer about the role and the team. This shows your genuine interest in the position and helps you understand how you can best support your clients and colleagues.

Complex Care Assistant
HealthJobs4U Ltd
Location: Lowestoft
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