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- Tasks: Coordinate client care, manage rotas, and build relationships with clients and carers.
- Company: Join A1 Care, a top-rated family-run home care provider in South West England.
- Benefits: Enjoy competitive salary, professional development, and a supportive, family-oriented culture.
- Why this job: Make a real impact in people's lives while growing your career in a dynamic environment.
- Qualifications: 1+ years in care coordination, excellent communication skills, and a full UK driving licence required.
- Other info: Hands-on role with up to 40% client engagement; perfect for passionate people who want to make a difference.
The predicted salary is between 24000 - 36000 £ per year.
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Client Relations and Growth Coordinator, Bournemouth
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Client:
A1 Care
Location:
Bournemouth, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
d1ffec5d2ce7
Job Views:
2
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
Job Description
Client Relations and Growth Coordinator – Bournemouth, Christchurch and Poole
Be part of something meaningful. Lead with compassion. Grow with purpose.
Join our award-winning team atA1 Care, a family-run organisation proudly recognised as one of theTop 20 Home Care Providers in South West Englandfor the fourth consecutive year!
We are seeking a dedicated and dynamicClient Relations and Growth Coordinatorto help us continue delivering outstanding care and support to our clients and carers.
Key Responsibilities
- Develop and maintain efficient rotas that meet both client needs and carer preferences.
- Ensure care plans are person-centred, compliant, and regularly updated.
- Support recruitment, induction, and supervision of carers.
- Build strong relationships with clients, families, and health professionals.
- Respond promptly to client or staffing emergencies and coordinate solutions.
- Monitor service quality, client satisfaction, and carer engagement.
- Attend local events and support with business development
Requirements
Who We’re Looking For
We’re looking for someone with more than just experience. We’re looking for apeople personwho thrives in a fast-paced environment and genuinely cares about making a difference. This role requires someone with energy, a get up and go attitude and loves collaboration.
This is not an admin position you will be expected to support in the field with new assessments and engage with clients for up to 40% of your working week. It\’s very much a hands on role.
Essential Skills & Qualities:
- Minimum 1 years’ experiencein a care coordination or similar role within the home care/domiciliary sector.
- Full UK Driving Licence and access to a car
- Excellent communication(both written and verbal) and interpersonal skills.
- Strongpeople managementand relationship-building abilities.
- Ability toengage, support, and motivatecarers with empathy and clarity.
- Solidproblem-solvingandorganisationalskills.
- Confident in using care systems andIT tools(experience with electronic rostering software is an advantage).
- A proactive mindset and ability to work independently under pressure.
Benefits
What We Offer
- Competitive Salary:Up to £30.000 per year (based on experience), plus potential on-call payments and bonuses (On target earnings up to £34k per year)
- Professional Development:Ongoing training and career progression opportunities tailored to your growth.
- Supportive Culture:Work within a collaborative, family-oriented environment that values people above all.
- Impactful Work:Make a genuine difference in people’s lives every day through quality care coordination.
Other benefits:
Benefits:
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
If you are passionate about delivering high-quality care, love working with people, and want to grow your career in a company that values integrity and excellence,we’d love to hear from you.
Apply today and become part of theA1 Carefamily – where quality care starts with you.
Requirements
KEY RESPONSIBILITIES Develop and maintain efficient rotas that meet both client needs and carer preferences. Ensure care plans are person-centred, compliant, and regularly updated. Support recruitment, induction, and supervision of carers. Build strong relationships with clients, families, and health professionals. Respond promptly to client or staffing emergencies and coordinate solutions. Monitor service quality, client satisfaction, and carer engagement. Attend local events and support with business development WHO WE’RE LOOKING FOR We’re looking for someone with more than just experience. We’re looking for a people person who thrives in a fast-paced environment and genuinely cares about making a difference. This role requires someone with energy, a get up and go attitude and loves collaboration. This is not an admin position you will be expected to support in the field with new assessments and engage with clients for up to 40% of your working week. It\’s very much a hands on role.
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Client Relations and Growth Coordinator employer: HealthJobs4U Ltd
Contact Detail:
HealthJobs4U Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relations and Growth Coordinator
✨Tip Number 1
Familiarise yourself with A1 Care's values and mission. Understanding their commitment to quality care will help you align your approach during interviews and discussions, showcasing that you're not just looking for a job, but genuinely want to contribute to their goals.
✨Tip Number 2
Network within the local community and industry. Attend events related to home care or healthcare in Bournemouth, Christchurch, and Poole. Building connections can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed client relationships or resolved issues. This hands-on role requires practical examples to demonstrate your problem-solving skills and ability to engage with clients effectively.
✨Tip Number 4
Showcase your passion for care coordination by volunteering or participating in community service. This not only enhances your experience but also reflects your commitment to making a difference, which is crucial for this position.
We think you need these skills to ace Client Relations and Growth Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care coordination or similar roles. Emphasise your people management skills and any specific achievements that demonstrate your ability to build relationships and support clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering high-quality care. Mention your understanding of the role's responsibilities and how your personal qualities align with the company's values, particularly your energy and collaborative spirit.
Highlight Relevant Skills: In your application, clearly outline your communication skills, problem-solving abilities, and experience with care systems. Provide examples of how you've successfully managed client relationships and coordinated care in previous roles.
Show Enthusiasm for the Role: Convey your genuine interest in the position and the company. Mention why you want to work at A1 Care specifically, and how you can contribute to their mission of delivering outstanding care and support.
How to prepare for a job interview at HealthJobs4U Ltd
✨Show Your People Skills
As a Client Relations and Growth Coordinator, your ability to connect with people is crucial. Be prepared to share examples of how you've built strong relationships in previous roles, especially in care settings.
✨Demonstrate Problem-Solving Abilities
This role involves responding to emergencies and coordinating solutions. Think of specific situations where you successfully resolved issues or improved processes, and be ready to discuss them during the interview.
✨Highlight Your Organisational Skills
Efficiently managing rotas and care plans is key. Prepare to talk about your experience with scheduling and how you ensure compliance and person-centred care in your previous roles.
✨Express Your Passion for Care
A1 Care values individuals who genuinely care about making a difference. Share your motivation for working in the care sector and how you plan to contribute to their mission of delivering outstanding support.
