At a Glance
- Tasks: Deliver engaging digital training and support colleagues in using new systems.
- Company: Barchester Healthcare, leading the way in digital transformation for quality care.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Dynamic role with opportunities for growth and impact in healthcare.
- Why this job: Be a key player in transforming healthcare through innovative digital solutions.
- Qualifications: Experience in digital training and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
Barchester Healthcare is undergoing an exciting period of digital transformation, with a significant investment in technology designed to enhance the quality of care we provide across our homes and hospitals. As a Digital Operational Trainer, you will play a pivotal role in ensuring our colleagues are confident, capable and competent in using a range of digital systems that support the delivery of outstanding care. Working as part of the Digital Transformation Team, you will partner closely with Operational, Learning & Development and Implementation teams to deliver engaging training, support new system rollouts and help colleagues embrace new ways of working. This is a field-based role aligned to a specific division, with travel across your region and occasional national travel required.
What You'll Be Doing
- Delivering Digital Systems Training
- Deliver engaging face‑to‑face, virtual and one‑to‑one training sessions across your region.
- Develop and maintain training schedules and calendars to support new implementations and ongoing system adoption.
- Ensure colleagues at all levels are confident and competent in using Barchester's digital systems.
- Monitor training completion and maintain accurate attendance and learning records.
- Supporting New Starters
- Deliver digital systems training as part of the onboarding process.
- Ensure new starters have the correct system access and understand how to use digital tools effectively.
- Assess and sign off competency where required.
- Provide ongoing coaching, mentoring and support to new colleagues.
- Driving Digital Adoption & Change
- Support the successful implementation of new digital systems across homes and hospitals.
- Work closely with operational teams, implementation leads and hypercare teams to maximise system adoption.
- Identify training needs and recommend the most effective learning solutions.
- Support change management initiatives to ensure smooth transitions to new technologies.
- Quality & Continuous Improvement
- Maintain expertise across a range of digital systems and training methodologies.
- Attend train‑the‑trainer programmes and ongoing professional development activities.
- Support quality assurance activities and provide feedback to improve training delivery.
- Promote learning and development opportunities across the organisation.
About You
Essential
- Experience delivering digital systems training from implementation through to adoption.
- Excellent presentation, communication and facilitation skills.
- Minimum C&G 7300 qualification (or equivalent).
- Level 3 Diploma in Health & Social Care or experience within a social care environment.
- Full UK driving licence and willingness to travel, including occasional overnight stays.
Digital Operational Trainer in Cheltenham employer: HealthJobs4U Ltd
Barchester Healthcare is an exceptional employer, particularly for those passionate about enhancing digital capabilities in the healthcare sector. With a strong commitment to employee development, you will benefit from ongoing training and support while working in a collaborative environment that values innovation and quality care. The role offers the unique advantage of field-based work across diverse locations, allowing you to make a meaningful impact on the lives of colleagues and residents alike.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Operational Trainer in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with hiring managers or recruiters, be ready to explain why you're the perfect fit for the Digital Operational Trainer role. Highlight your experience in delivering digital systems training and your passion for helping others succeed.
✨Tip Number 3
Show off your skills! If you can, create a portfolio or a presentation that showcases your training methods and successes. This will give you an edge and demonstrate your ability to engage and educate effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Barchester team and contributing to their digital transformation journey.
We think you need these skills to ace Digital Operational Trainer in Cheltenham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in delivering digital systems training. We want to see how your skills align with the role, so don’t hold back on showcasing relevant examples!
Show Off Your Communication Skills:Since this role involves a lot of training and interaction, it’s crucial to demonstrate your excellent presentation and facilitation skills. Use clear and engaging language in your application to reflect how you’d communicate in training sessions.
Highlight Your Experience:Don’t forget to mention any previous experience in health and social care environments. We’re looking for candidates who understand the context of our work, so share any relevant roles or projects that showcase your expertise.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at HealthJobs4U Ltd
✨Know Your Digital Systems
Make sure you’re familiar with the digital systems Barchester uses. Brush up on any specific tools mentioned in the job description and be ready to discuss how you've used similar systems in the past. This shows you’re not just a trainer, but someone who understands the tech inside out.
✨Showcase Your Training Skills
Prepare to demonstrate your training techniques during the interview. You might be asked to present a mini-training session or explain how you would approach training new starters. Think about engaging methods you’ve used before and be ready to share examples.
✨Emphasise Communication and Collaboration
Since this role involves working closely with various teams, highlight your communication skills and experience in collaborative environments. Share examples of how you’ve partnered with others to drive digital adoption and support change management initiatives.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. For instance, how would you handle a situation where colleagues are resistant to a new system? Prepare thoughtful responses that reflect your experience and adaptability in training and supporting others.
