At a Glance
- Tasks: Coordinate care services, manage staff rosters, and ensure high-quality support for clients.
- Company: Join Retain Healthcare, a dynamic leader in health and social care.
- Benefits: Competitive salary, training opportunities, birthday off, and a company pension scheme.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in care coordination and strong communication skills are essential.
- Other info: Enjoy free parking and exclusive discounts through the Blue Light Card.
The predicted salary is between 24000 - 27000 £ per year.
Reports To: Registered / Branch Manager
Location: Cheltenham (Homecare)
Contracted Hours: 40 hours per week, Monday to Friday, 8:30am – 5:00pm (30‐minute unpaid break)
Salary: depending on qualifications and experience up to £27,000 per annum
About Us
Retain Healthcare is an experienced, dynamic, and forward‐thinking health and social care provider. We offer temporary and permanent recruitment solutions to healthcare establishments and individuals with diverse support needs within their own homes across the South West.
The Role
As a Care Coordinator you will be required to ensure the smooth running of the CQC Regulated branch supporting individuals in their own homes maintaining its excellent reputation, seek new opportunities, ensuring that the care and coordinating team follow company policies as well as national and local guidance.
Main Duties and Responsibilities
- To ensure the branch continues to grow and develop its homecare service.
- Work alongside the Registered Manager to drive the team and branch towards achieving weekly KPIs.
- Key areas of focus will include optimizing new staff recruitment, increasing the number of client packages, and developing our private funding customer base.
- Ensure that the coordinating team create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.
- Effectively manage team rosters, matching skills to specific client requirements.
- Report and record any safeguarding concerns to the Branch Manager.
- Attend training and expand your personal development, you will need to have the ability to use reflective practice and that learning logs are completed so that lessons can be learnt and improve overall service delivery for the branch.
- Approve and keep a record of holidays and ensure there is appropriate staffing levels to ensure capacity.
- Monitor sickness and absence of staff and work with staff to improve where their attendance is below the expected standard.
- You will need to ensure that the homecare service works in an outcome focus way that is person centred to the individual customer.
- Ensuring that support plans are written to a high standard and that risk assessments are carried out and reviewed in line with the company's policy.
- Mentoring to staff responsible for care plans and risk assessments on how this should be carried out.
The Ideal Candidate Will Have
- Relevant experience in similar role (ideally with NVQ Level 3 in Social Care)
- A full UK Driving License
- Strong system proficiency and local area knowledge
- A self‐motivated and ambitious mindset
- Exceptional communication skills
- Excellent organization and attention to detail
- Competence with IT systems, Microsoft Office, and databases
- The proven ability to manage and meet tight deadlines
Retain Offers
- Join a dynamic, collaborative, and expanding team where your contributions are valued.
- Enjoy free parking and our commitment to helping you maintain a healthy work‐life balance.
- We invest in your future with training and competitive pay.
- Your birthday off and a company pension scheme.
- Access exclusive discounts via the Blue Light Card and wellbeing support through our Employee Assistance Program.
Care Coordinator in Cheltenham employer: HealthJobs4U Ltd
Contact Detail:
HealthJobs4U Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, attend local events, and join online forums. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Retain Healthcare tick and be ready to discuss how your experience aligns with their mission. Show them you’re not just another candidate, but someone who genuinely cares about their work.
✨Tip Number 3
Practice your interview skills with a friend or family member. Get comfortable answering common questions and discussing your experience as a Care Coordinator. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace Care Coordinator in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Care Coordinator role. Highlight relevant experience and skills that match the job description, like your communication skills and organisational abilities. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about care coordination and how your background makes you a great fit for us. Keep it concise but engaging – we love a good story!
Showcase Your Qualifications: If you've got an NVQ Level 3 in Social Care or any other relevant qualifications, make sure they stand out in your application. We value education and experience, so don’t be shy about sharing your achievements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at HealthJobs4U Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Coordinator inside out. Familiarise yourself with the responsibilities listed in the job description and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Care Coordinator, exceptional communication is key. During the interview, demonstrate your ability to communicate clearly and effectively. Use examples from your past experiences where you've successfully managed teams or resolved conflicts to highlight your skills.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
✨Dress the Part
First impressions matter, so dress professionally for your interview. Opt for smart attire that reflects the professionalism expected in the healthcare sector. Feeling good in what you wear can boost your confidence during the interview.