At a Glance
- Tasks: Manage daily operations, oversee admin processes, and support the practice team.
- Company: Join a friendly GP surgery in Cardiff, dedicated to high-quality patient care.
- Benefits: Enjoy part-time hours with a competitive salary and a supportive work environment.
- Other info: Opportunity for Deputy Practice Managers to step up into a full Practice Manager role.
- Why this job: Perfect for those seeking growth in healthcare management while making a real impact.
- Qualifications: Experience in management or senior admin roles; healthcare experience is a plus.
The predicted salary is between 31200 - 41600 £ per year.
Overview
GP surgery located in the heart of Cardiff, caring for a patient list of around 6,500. We are seeking an organised, proactive, and personable Practice Manager to oversee the smooth day-to-day running of our practice.
The successful candidate will work closely with our GPs, nurse, and admin team to ensure operations run efficiently, patients receive excellent service, and compliance standards are maintained.
Job details
Role: Practice Manager
Location: Cardiff
Hours: 32 hours per week
Salary: £25 per hour
Responsibilities
- Manage and coordinate daily operations of the practice
- Oversee administrative processes, including scheduling, billing, and record-keeping
- Lead and support the practice team, including recruitment, training, and appraisals
- Ensure compliance with relevant regulations, policies, and quality standards
- Liaise with suppliers, contractors, and external stakeholders
- Develop and implement procedures to improve efficiency and service quality
- Handle patient enquiries and resolve issues promptly and professionally
- Manage and process claims
- Proven experience in a management or senior administrative role (healthcare experience desirable but not essential)
- Strong organisational and leadership skills
- Excellent communication and interpersonal abilities
- Proficient in Microsoft Office and practice management software (or ability to learn quickly)
- Understanding of compliance and data protection requirements
- Ability to manage multiple priorities and work independently
- Ability to speak Welsh
- Experience with EMIS/Optum clinical system
- Experience with IRIS GP payroll system
- Previous experience working in a GP practice
About the Practice
A small, friendly, and supportive team consisting of two GPs, one nurse, and four reception/admin staff.
Mobile/WhatsApp - 07867094576
#J-18808-Ljbffr
Practice Manager in Cardiff employer: Healthii People
Healthii People is an excellent employer, offering a supportive and collaborative work culture that prioritises patient care in the Bromley area. With opportunities for professional growth and development within a smaller team, employees can enjoy a fulfilling career while making a meaningful impact on the health of the community. The company values strong communication and teamwork, ensuring that every staff member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager in Cardiff
✨Tip Number 1
Familiarise yourself with the specific challenges and needs of a GP surgery, especially one that serves a student population. Understanding the unique dynamics of this environment can help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Network with professionals in the healthcare sector, particularly those who have experience in practice management. Engaging with others in the field can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Showcase your leadership skills by discussing any relevant experiences where you've successfully managed a team or improved operational efficiency. Be prepared to share specific examples that highlight your proactive approach.
✨Tip Number 4
Research the practice's values and culture to align your approach with their ethos. Being able to articulate how your personal values match those of the practice can set you apart from other candidates.
We think you need these skills to ace Practice Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in management or administrative roles, especially within healthcare. Emphasise your organisational and leadership skills, as well as any specific software proficiency that aligns with the job description.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for healthcare and your understanding of the role. Mention how your previous experiences have prepared you for the responsibilities outlined in the job description, particularly in managing operations and leading a team.
Highlight Relevant Skills:In your application, clearly outline your skills that match the essential and desirable criteria. Focus on your communication abilities, compliance knowledge, and experience with practice management software, as these are crucial for the Practice Manager role.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Practice Manager.
How to prepare for a job interview at Healthii People
✨Show Your Organisational Skills
As a Practice Manager, you'll need to demonstrate your ability to manage daily operations effectively. Prepare examples from your past experience where you successfully coordinated tasks or improved processes, highlighting your organisational skills.
✨Emphasise Team Leadership
This role involves leading a small team, so be ready to discuss your leadership style. Share specific instances where you've motivated or supported a team, and how you handle recruitment and training.
✨Understand Compliance and Regulations
Familiarise yourself with the relevant healthcare regulations and compliance standards. Be prepared to discuss how you've ensured compliance in previous roles, as this is crucial for the position.
✨Prepare for Patient Interaction Scenarios
Since you'll be handling patient enquiries and resolving issues, think of examples where you've dealt with challenging situations. Show your interpersonal skills and ability to maintain professionalism under pressure.
