At a Glance
- Tasks: Be the friendly face of our GP practice, managing appointments and patient queries.
- Company: Join a supportive team in a busy Swindon GP practice focused on patient care.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
- Other info: Immediate start available; part-time or full-time roles offered.
- Why this job: Make a real impact in healthcare while working in a welcoming environment.
- Qualifications: Previous experience in a medical setting and strong communication skills are essential.
Are you an organised, patient-focused professional looking to make a real impact in a busy GP practice? We’re currently seeking a Medical Receptionist to join a friendly and supportive team in Swindon, with an immediate start available on a Part time or Full time basis. They are ideally looking for a permanent role, but would consider Locum for the right person.
The Role: As the first point of contact for patients, you’ll play a key role in delivering excellent service and ensuring smooth day-to-day operations within the practice. You will have the opportunity to work in a well-run organised team where you will also have the opportunity to progress and upskill if so desired.
Key Responsibilities:
- Welcoming patients in person and over the phone
- Booking, amending, and managing appointments
- Processing prescriptions and managing patient queries
- Handling patient records using clinical systems (EMIS or SystmOne experience desirable)
- Supporting the clinical team with general administrative duties
What We’re Looking For:
- Previous experience as a medical receptionist or in a similar healthcare setting
- Excellent communication and interpersonal skills
- Confident IT user, with strong attention to detail
- Ability to remain calm and professional in a fast-paced environment
- Knowledge of EMIS or SystmOne (preferred but not essential)
Pay & Hours:
- Hourly rate: £12.25–£15.00 (dependent on experience)
- Working days: Locum/Part - Time
- Start date: Immediate
This is a fantastic opportunity to join a welcoming, patient-centred practice where your contribution will be truly valued.
Ready to make the move? Contact Roberto Orlandi for more details or to apply!
0203 962 5634
roberto.o@healthiipeople.com
Medical Receptionist - Swindon | £12.25-£15.00/hr | Immediate Start employer: Healthii People
Join a supportive and patient-focused GP practice in Swindon, where your role as a Medical Receptionist will be integral to delivering exceptional service. With opportunities for professional growth and a friendly work culture, you'll find a rewarding environment that values your contributions and encourages development. Enjoy competitive pay and the chance to make a real difference in the community from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist - Swindon | £12.25-£15.00/hr | Immediate Start
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as EMIS or SystmOne. Even if you don't have direct experience, showing that you've researched these systems can demonstrate your initiative and willingness to learn.
✨Tip Number 2
Highlight your communication skills during any informal conversations or interviews. As a Medical Receptionist, you'll be the first point of contact for patients, so showcasing your ability to interact positively and professionally is crucial.
✨Tip Number 3
Prepare to discuss scenarios where you've remained calm under pressure. The role involves managing appointments and patient queries in a busy environment, so sharing relevant experiences can set you apart from other candidates.
✨Tip Number 4
Network with current or former medical receptionists if possible. They can provide insights into the role and the practice, which can help you tailor your approach and show genuine interest in the position when you apply.
We think you need these skills to ace Medical Receptionist - Swindon | £12.25-£15.00/hr | Immediate Start
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience as a medical receptionist or in a healthcare setting. Emphasise your communication skills and any IT proficiency, especially with clinical systems like EMIS or SystmOne.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for patient care and your ability to thrive in a busy environment. Mention specific examples of how you've successfully managed patient interactions or administrative tasks in the past.
Highlight Key Skills:In your application, clearly outline your organisational skills, attention to detail, and ability to remain calm under pressure. These are crucial for the role of a Medical Receptionist.
Follow Application Instructions:Ensure you follow any specific instructions provided in the job listing. If they request certain documents or information, make sure to include everything they ask for to avoid any delays in your application.
How to prepare for a job interview at Healthii People
✨Showcase Your Communication Skills
As a Medical Receptionist, you'll be the first point of contact for patients. Make sure to demonstrate your excellent communication and interpersonal skills during the interview. Practice clear and friendly responses to common questions, as this will reflect your ability to interact well with patients.
✨Familiarise Yourself with Clinical Systems
While knowledge of EMIS or SystmOne is preferred but not essential, it’s a good idea to familiarise yourself with these systems before the interview. If you have experience with similar software, be ready to discuss how you’ve used it in past roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle stressful situations. Think of examples from your previous experience where you remained calm and professional in a fast-paced environment, and be prepared to share these stories.
✨Emphasise Your Organisational Skills
Being organised is key in a busy GP practice. Highlight your organisational skills by discussing how you manage appointments, handle patient records, and support the clinical team. Providing specific examples will help illustrate your capabilities.
