As a result of continued growth, HealthHero are seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset. This is a part-time, permanent position with a core need for weekend and overnights sessions . Our shift patterns vary and include weekday evenings, weekends, and a commitment to work some overnight sessions (23.00-08.00). Please note that shift patterns and rota flexibility can be discussed at the application stage. About the Role: As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality. We offer a rolling 4-week rota pattern, agreed following a successful interview, providing a structured and supportive approach to flexible working. You'll play a vital role in supporting the delivery of care to patients across the Bath and North East Somerset, Swindon and Wiltshire area, working alongside experienced clinicians and operational colleagues. This varied and rewarding role involves providing non-clinical support to clinicians and patients using the NHS 111 and GP Out of Hours service, helping ensure people receive the care and support they need when they need it most. A degree of flexibility is required and there may be occasional opportunities to work additional hours to support service demand and operational requirements. Our Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon. If successful your rota may include a variety of the below hours: Monday – Friday 18:15/18:30 – 23:00 (Evenings) Monday – Friday 23:00 – 08:00 (Overnights) Saturday - Monday 0800 - 08:00 - (Encompassing AM/PM/Evening or Overnight Shifts) Please note that overnight working will be required as part of this role and will make up part of the required working rota Your key duties will include: Driving Driving Clinicians to the patient's home in a safe and legal manner – adhering to current driving regulations. Perform basic vehicle checks at the beginning and end of shifts – ensuring they are roadworthy, fuelled and fully equipped. Accurate recording of all medications and consumables used while on shift. Base To be the first point of contact for the patient or carer/relative in our designated Treatment Centres. Supporting Clinicians while you are on shift. Communicating with patients both in person and via the telephone (comfort
Urgent Care Assistant (Driver & Reception) - Salisbury (OOH, Part-time, Up to£17.16/hr, Non-clinical) employer: HealthHero
HealthHero is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions directly impact patient care across multiple countries. With a strong emphasis on employee growth, you will have access to mentorship opportunities and the chance to lead exciting projects in a hybrid work environment. Join us to be part of a mission-driven team that values accessibility, performance, and reliability in healthcare technology.
