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For Companies At a Glance
- Tasks: Welcome patients, record arrivals, and support clinicians in a fast-paced environment.
- Company: Join HealthHero, a leading digital healthcare provider with a supportive culture.
- Benefits: Flexible shifts, competitive pay of £12.21/hr, plus extra for evenings and weekends.
- Why this job: Make a real difference in healthcare while gaining valuable experience this winter.
- Qualifications: Great communication skills and a friendly attitude; healthcare experience is a plus.
- Other info: Immediate start available; we value diversity and inclusivity in our hiring process.
Are you considering new job opportunities during the festive season? The team at HealthHero is currently seeking to recruit receptionists to support our operations on a 3-month fixed-term contract, with an opportunity for an immediate start. As a valued member of our team, our Receptionists will play a key role in supporting the delivery of Integrated Urgent Care services throughout Wiltshire, Swindon, and Bath and North East Somerset.
About The Role
We are looking for enthusiastic and reliable Receptionists to join our Out of Hours Base Team during the busy winter months. This is a flexible, minimum-hours contract designed to provide essential support to our services when demand is high. Our Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon.
Key Responsibilities
- Welcome patients and visitors, ensuring a professional and friendly experience
- Record patient arrival times
- Support clinicians as required
- Handle queries promptly and efficiently
Requirements
- Excellent communication and customer service skills
- Ability to work under pressure in a fast-paced environment
- Basic IT skills
- Previous reception or healthcare experience desirable but not essential
About Us
Our Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System. Medvivo became part of the HealthHero group in 2020 providing Integrated Urgent Care service provision and expertise. As the European leader in digital primary care, HealthHero caters to millions across the UK, Ireland, France, and Germany, with our mission to improve lives and simplify healthcare.
What We Offer
- Flexible shifts to fit around your availability
- A competitive base rate of pay of £12.21/hr, plus enhanced pay for evenings, weekends, and bank holidays (dependent on shift times)
Apply: If you would like to make a difference and think this is the role for you, we would love to hear from you. Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at UC-Recruitment@healthhero.com
Equality, Inclusivity and Diversity
In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment.
Out of Hours Receptionist - 3 month fixed term contract (Wiltshire) in Swindon employer: HealthHero
Contact Detail:
HealthHero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out of Hours Receptionist - 3 month fixed term contract (Wiltshire) in Swindon
✨Tip Number 1
Get to know the company! Before your interview, take a few minutes to research HealthHero and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Dress the part! Even if it's a casual environment, looking smart and professional can make a great first impression. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Out of Hours Receptionist - 3 month fixed term contract (Wiltshire) in Swindon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Out of Hours Receptionist role. Highlight any relevant experience, especially in customer service or healthcare, and show us how you embody our values of Simplify, Own, Aspire, and Respect.
Show Your Enthusiasm: We love seeing candidates who are genuinely excited about the role! In your application, let us know why you're interested in joining our team at HealthHero and how you can contribute to our mission of improving lives and simplifying healthcare.
Keep It Professional: While we appreciate a friendly tone, remember to maintain professionalism in your written application. Use clear language, check for spelling and grammar errors, and ensure your contact details are up-to-date so we can reach you easily.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. This way, you’ll be part of our streamlined process, and we can get back to you sooner about this exciting opportunity!
How to prepare for a job interview at HealthHero
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Out of Hours Receptionist. Familiarise yourself with the key tasks like welcoming patients, recording arrival times, and handling queries. This will help you demonstrate your enthusiasm and readiness to contribute from day one.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is crucial. Prepare examples of how you've effectively communicated in previous roles or situations. Think about times when you handled difficult queries or provided exceptional customer service, as these will resonate well with the interviewers.
✨Demonstrate Your Ability to Work Under Pressure
The role requires working in a fast-paced environment, especially during busy winter months. Be ready to discuss how you've managed stress and prioritised tasks in previous jobs. Sharing specific examples will show that you can handle the demands of the position.
✨Align with Their Values
HealthHero values simplicity, ownership, aspiration, and respect (SOAR). Research these values and think about how they align with your own work ethic. During the interview, mention how you embody these principles in your professional life, which will help you stand out as a candidate who fits their culture.
