Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome patients, record arrivals, and support clinicians in a fast-paced environment.
- Company: Join HealthHero, a leading digital healthcare provider with a supportive culture.
- Benefits: Flexible shifts, competitive pay of £12.21/hr, plus extra for evenings and weekends.
- Why this job: Make a real difference in healthcare while gaining valuable experience this winter.
- Qualifications: Great communication skills and a friendly attitude; healthcare experience is a plus.
- Other info: Immediate start available; we value diversity and inclusivity in our team.
Are you considering new job opportunities during the festive season? The team at HealthHero is currently seeking to recruit receptionists to support our operations on a 3-month fixed-term contract, with an opportunity for an immediate start. As a valued member of our team, our Receptionists will play a key role in supporting the delivery of Integrated Urgent Care services throughout Wiltshire, Swindon, and Bath and North East Somerset.
About The Role
We are looking for enthusiastic and reliable Receptionists to join our Out of Hours Base Team during the busy winter months. This is a flexible, minimum-hours contract designed to provide essential support to our services when demand is high. Our Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon.
Key Responsibilities
- Welcome patients and visitors, ensuring a professional and friendly experience
- Record patient arrival times
- Support clinicians as required
- Handle queries promptly and efficiently
Requirements
- Excellent communication and customer service skills
- Ability to work under pressure in a fast-paced environment
- Basic IT skills
- Previous reception or healthcare experience desirable but not essential
About Us
Our Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System. Medvivo became part of the HealthHero group in 2020 providing Integrated Urgent Care service provision and expertise. As the European leader in digital primary care, HealthHero caters to millions across the UK, Ireland, France, and Germany, with our mission to improve lives and simplify healthcare.
What We Offer
- Flexible shifts to fit around your availability
- A competitive base rate of pay of £12.21/hr, plus enhanced pay for evenings, weekends, and bank holidays (dependent on shift times)
Apply: If you would like to make a difference and think this is the role for you, we would love to hear from you. Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at UC-Recruitment@healthhero.com
Equality, Inclusivity and Diversity
In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment.
Safeguarding
Please see here for information relating to our commitment to safeguarding as a provider of healthcare.
Out of Hours Receptionist - 3 month fixed term contract (Wiltshire) in Salisbury employer: HealthHero
Contact Detail:
HealthHero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out of Hours Receptionist - 3 month fixed term contract (Wiltshire) in Salisbury
✨Tip Number 1
Get to know the company! Before your interview, take a few minutes to check out HealthHero's website and social media. Understanding their values and mission will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and professional can make a great first impression. Choose an outfit that reflects your personality while still being appropriate for a healthcare setting.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Out of Hours Receptionist - 3 month fixed term contract (Wiltshire) in Salisbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Out of Hours Receptionist role. Highlight any relevant experience, especially in customer service or healthcare, and show us how you embody our values of Simplify, Own, Aspire, and Respect.
Show Your Enthusiasm: We love seeing candidates who are genuinely excited about the role! In your application, let us know why you want to join our team at HealthHero and how you can contribute to our mission of improving lives and simplifying healthcare.
Keep It Professional: While we appreciate a friendly tone, remember to keep your application professional. Use clear language, check for typos, and ensure your formatting is neat. First impressions matter, so let’s make it a good one!
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. This way, your application will go straight to our recruitment team, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at HealthHero
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Out of Hours Receptionist. Familiarise yourself with the key tasks like welcoming patients, recording arrival times, and handling queries. This will help you demonstrate your enthusiasm and readiness to contribute from day one.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is crucial. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. Practising common interview questions can help you articulate your thoughts clearly and confidently.
✨Highlight Your Customer Service Experience
Even if you don't have direct healthcare experience, any customer service background is valuable. Think of specific instances where you provided exceptional service or resolved issues for customers. This will show that you can handle the demands of a busy reception environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges faced during peak hours, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
