At a Glance
- Tasks: Support employees with personal and work-related issues through confidential counselling.
- Company: Join HealthHero, Europe's largest digital health provider, making healthcare accessible.
- Benefits: Enjoy 22 days leave, health schemes, and a supportive team environment.
- Other info: Flexible shifts available, including remote work options.
- Why this job: Make a real difference in people's lives while developing your counselling skills.
- Qualifications: Must be a qualified Counsellor/Psychotherapist with relevant experience.
The predicted salary is between 26000 - 30000 £ per year.
Are you interested in joining a dynamic team that provides the best possible care to patients, clients and service users? We are looking for fully qualified Counsellors and Psychotherapists to join our Employee Assistant Programme (EAP) Clinical Team on a part-time basis, based in-office at our HQ in Glasgow.
Our EAP Counsellors work to help employees resolve personal and work-related issues that may be affecting their health and wellbeing. Our EAP services include short-term confidential counselling, manager support, critical incident and trauma support, legal and financial advice, and referrals to specialist psychological services such as CBT and EMDR.
As a fully qualified Counsellor or Psychotherapist, your working day will include but not be limited to:
- Carry out initial clinical assessments and triage of client needs, directing individuals to appropriate clinical pathways.
- Delivering support across the pathway via booked assessment appointments, in-the-moment support, or booked single sessions, conducted by telephone and/or video consultation.
- Carrying out Risk Assessments and following the Safeguarding and Risk Protocol process.
- Managing a caseload of clients requiring structured counselling, which will depend on your contractual hours, as well as the needs of the service.
We have a range of hours/shifts and can consider permanent weekend shifts, if preferable to you, for a work/life balance (our current vacancies are for 3 or 4 shifts per week). Our shift patterns are split as follows, based on 3 days:
- Shift Pattern 1: 1 Day shift – office, 1 Middle Shift, 1 Late shift, Plus 1 “awake” shift per month – (midnight to 6am)
- Shift Pattern 2: 1 Day shift - office, 1 Middle shift, 1 Late shift, Plus 1 weekend, either a Sat or Sun – (12pm-8pm) per month and a “sleeping” shift, per month (10pm-8am) dependent on business need
- Shift Pattern 3: 1 Day shift – office, 1 middle shift, 1 awake shift (midnight – 6am weekly)
As a fully qualified Counsellor or Psychotherapist, our ideal candidate will be able to demonstrate:
- Professional qualifications as a Counsellor/Psychotherapist (L4 and above in Counselling) with BACP/COSCA (or similar) registered status.
- Previous EAP/Telephone Counselling or time-limited assessment experience, ideally in a corporate environment.
- Good IT skills with good working knowledge of Microsoft Office suite.
- A strong clinical background, with excellent assessment skills.
- An ability to make sound Clinical decisions, whilst holding boundaries.
- Your abilities as a team-player with excellent time management, clinical, communication and organisation skills.
- An ability to be cognisant of clients and the service whilst working under pressure.
- An ability to work within a busy environment.
What we offer:
- A full induction training programme, which will be undertaken via Microsoft Teams.
- An opportunity to work as part of an experienced Clinical Team who are passionate in their field, supportive, diverse and dynamic.
- 22 days leave (or pro rata equivalent).
- Bank Holidays and your birthday off as leave.
- Financial assistance for Supervision.
- Regular 1-2-1s with your line Manager.
- 24/7 on-call staff support.
- Auto-enrolment pension scheme.
- Health Scheme and access to our Employee Assistance Programme.
- Life Insurance Scheme.
If you are interested in making a difference and believe this role is a good fit for you, we would love to hear from you. Please ensure your application includes:
- Your most recent CV containing your full Employment history.
- Details of your counselling qualifications.
- Membership number.
Hybrid: Glasgow/Remote - Minimum of 1 day based in the Glasgow Office, depending on shift/days worked (mandatory).
Salary range £26,000 to £30,000 based on full-time hours of 37.5. Part-time hours will be pro rata salary.
Any agreed permanent work performed between 10:00pm and 6:00am, Monday to Sunday, shall be paid at 50% of your standard hourly rate.
We reserve the right to close this job in the event we receive a sufficient number of applications.
Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.
We may require a degree of flexibility during the first four weeks of employment for training purposes, subject to confirmation.
In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment.
We are a certified Disability Confident Employer and are committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at recruitment.eap@healthhero.com.
Counsellor Eap (Uk Glasgow) employer: HealthHero
HealthHero is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and clients. As a freelance CISM-Certified Critical Incident Counselor, you will benefit from flexible working arrangements, comprehensive training, and opportunities for professional growth while making a meaningful impact in the lives of individuals during critical times. Join us in a role that not only values your expertise but also fosters a collaborative environment dedicated to mental health support across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Counsellor Eap (Uk Glasgow)
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at HealthHero. Plus, showing your passion for the field in person can leave a lasting impression.
✨Utilise Online Platforms Tailored to Counselling
Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.
✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like HealthHero.
We think you need these skills to ace Counsellor Eap (Uk Glasgow)
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for HealthHero:Take some time to research HealthHero and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at HealthHero
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for HealthHero's values and approach.