At a Glance
- Tasks: Provide confidential counselling and support to employees facing personal and work-related issues.
- Company: Join HealthHero, Europe's largest digital health provider, dedicated to improving lives.
- Benefits: Enjoy flexible shifts, competitive salary, 22 days leave, and comprehensive training.
- Other info: Hybrid work model with opportunities for career growth and professional development.
- Why this job: Make a real difference in people's lives while working in a supportive and dynamic team.
- Qualifications: Fully qualified Counsellor/Psychotherapist with strong assessment and communication skills.
The predicted salary is between 26000 - 30000 £ per year.
Are you interested in joining a dynamic team that provides the best possible care to patients, clients and service users? We are looking for fully qualified Counsellors and Psychotherapists to join our Employee Assistant Programme (EAP) Clinical Team on a part-time basis, based in-office at our HQ in Glasgow.
About the role
Our EAP Counsellors work to help employees resolve personal and work-related issues that may be affecting their health and wellbeing. Our EAP services include short-term confidential counselling, manager support, critical incident and trauma support, legal and financial advice, and referrals to specialist psychological services such as CBT and EMDR.
As a fully qualified Counsellor or Psychotherapist, your working day will include but not be limited to:
- Carrying out initial clinical assessments and triaging client needs, directing individuals to appropriate clinical pathways.
- This will involve delivering support across the pathway via booked assessment appointments, in-the-moment support, or booked single sessions, conducted by telephone and/or video consultation.
- Carrying out Risk Assessments and following the Safeguarding and Risk Protocol process.
- Managing a caseload of clients requiring structured counselling, which will depend on your contractual hours, as well as the needs of the service.
Requirements
Shift Patterns
We have a range of hours/shifts and can consider permanent weekend shifts, if preferable to you, for a work/life balance (our current vacancies are for 3 or 4 shifts per week). Our shift patterns are split as follows, based on 3 days:
- Shift Pattern 1: 1 Day shift - office, 1 Middle Shift, 1 Late shift, Plus 1 "awake" shift per month - (midnight to 6am)
- Shift Pattern 2: 1 Day shift - office, 1 Middle shift, 1 Late shift, Plus 1 weekend, either a Sat or Sun per month and a "sleeping" shift, per month (10pm-8am) dependent on business need
- Shift Pattern 3: 1 Day shift - office, 1 middle shift
- Shift Pattern 4: 1 Day shift - office, 1 late shift, Plus 1 "sleeping" shift, per month (10pm-8am) dependent on business need
Key Skills and Experience
As a fully qualified Counsellor or Psychotherapist, our ideal candidate will be able to demonstrate:
- Professional qualifications as a Counsellor/Psychotherapist (L4 and above in Counselling) with BACP/COSCA (or similar) registered status.
- Previous EAP/Telephone Counselling or time limited assessment experience, ideally in a corporate environment. While it is advantageous, it is not mandatory, as comprehensive training will be provided.
- Good IT skills with good working knowledge of Microsoft Office suite.
- Proficiency in written and oral English language.
- A strong clinical background, with excellent assessment skills.
- An ability to make sound Clinical decisions, whilst holding boundaries.
- Your abilities as a team-player with excellent time management, clinical, communication and organisation skills.
- An ability to be cognisant of clients and the service whilst working under pressure.
- An ability to work within a busy environment.
Why us?
Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) - and we're rewarded when we do.
What we offer:
- A full induction training programme, which will be undertaken via Microsoft Teams.
- An opportunity to work as part of an experienced Clinical Team who are passionate in their field, supportive, diverse and dynamic.
- 22 days leave (or pro rata equivalent).
- Bank Holidays and your birthday off as leave.
- Financial assistance for Supervision.
- Regular 1-2-1s with your line Manager.
- 24/7 on-call staff support.
- Health Scheme and access to our Employee Assistance Programme.
- Life Insurance Scheme.
- Hybrid: Glasgow/Remote - Minimum of 1 day based in the Glasgow Office, depending on shift/days worked (mandatory).
- Salary range £26,000 to £30,000 based on full time hours of 37.5. Part time hours will be pro rata salary.
- Any agreed permanent work performed between 10:00pm and 6:00am, Monday to Sunday, shall be paid at 50% of your standard hourly rate.
We reserve the right to close this job in the event we receive a sufficient number of applications. Please note we may require a degree of flexibility during the first four weeks of employment for training purposes, subject to confirmation. Any offers of employment are subject to either one the following:- PVG - Scotland Northern Ireland - Access NI Republic of Ireland - Garda.
More About us
We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europe's largest digital health provider, delivering 4 million consultations per year. But we're just getting started. We've built a seamless digital clinic that brings body and mind together - from GP appointments and mental health support to long-term condition management.
We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts. We're not just digitising appointments; we're building the next generation of healthcare.
We're creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts. Join us, and help build a next generation health system the world is waiting for.
We're proud to be recognised as a Great Place to Work which reflects our commitment to creating a supportive and engaging culture. We have also been featured as the fastest growing digital healthcare company of scale in the first Sunday Times 100 Tech list. This recognition shows our impact in the digital health sector and our dedication to innovation and excellence.
Committed to achieving excellence in the delivery of person-centred care, we invest in people, resources and technology to continuously improve the quality of its services and organisational culture.
Equality, Inclusivity and Diversity
In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation. We are a certified Disability Confident Employer and are committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at Safeguarding.
Counsellor EAP in Glasgow employer: HealthHero
HealthHero is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions directly impact patient care across multiple countries. With a strong emphasis on employee growth, you will have access to mentorship opportunities and the chance to lead exciting projects in a hybrid work environment. Join us to be part of a mission-driven team that values accessibility, performance, and reliability in healthcare technology.
StudySmarter Expert Advice🤫
We think this is how you could land Counsellor EAP in Glasgow
✨Get Involved in Local Mental Health Initiatives
Join local mental health organisations and initiatives to immerse yourself in the community. Volunteering at workshops or support groups can not only boost your experience but also help you make valuable connections that might lead to part-time roles. It’s all about getting your name out there!
✨Attend Networking Events and Workshops
Keep an eye on workshops and networking events specifically for therapy and counselling professionals. These gatherings are prime opportunities to meet potential employers, hear about job openings, and engage in meaningful conversations with industry peers. Who knows who you might bump into!
✨Showcase Your Skills Online
Create a professional online presence highlighting your counselling approach and experiences. Consider starting a blog or sharing insights on social media about therapy methods. This can attract attention from local companies like HealthHero who are looking for someone like you for their part-time needs.
✨Directly Approach Local Clinics
Don't be shy about reaching out directly to clinics or counselling practices in your area. Many part-time roles are filled without ever being advertised. A friendly email introducing yourself and expressing interest in potential opportunities at HealthHero can sometimes lead to the job you’ve been dreaming of!
We think you need these skills to ace Counsellor EAP in Glasgow
Some tips for your application 🫡
Show Your Compassionate Side:In the therapy and counselling professions, it's crucial to convey your empathy and understanding in your application. Your CV should highlight any relevant volunteer work or experience in helping roles. Let’s face it, potential employers want to see that you can connect with clients, so showcase those soft skills front and centre!
Include Your Credentials:For a part-time role in therapy or counselling, it’s essential to demonstrate your qualifications. Make sure to include any degrees, certifications, or workshops that are relevant to the position. If you’ve completed specific training in mental health or counselling techniques, don’t skip those; they can set you apart from others.
Craft a Genuine Cover Letter:Your cover letter is the perfect place to express your interest in working part-time and highlight your passion for helping others. Talk about why you’re drawn to HealthHero and how the part-time role fits into your career path. We're looking for a genuine connection, so let your personality shine through!
Availability Matters:Since this is a part-time role, clearly outline your availability in your application. Be honest about the hours you can commit, and consider mentioning if you have any flexibility. This helps HealthHero see how you can fit into their schedule and be a valuable addition to the team!
How to prepare for a job interview at HealthHero
✨Know Your Theoretical Frameworks
It's crucial for us to brush up on the therapy techniques and theoretical frameworks relevant to this field. Be prepared to discuss how you apply them in practice—think about specific case studies from your training that highlight your approach. This not only shows your understanding but also helps you connect with your potential clients at HealthHero.
✨Practice Your Active Listening Skills
Since we're diving into therapy and counselling, active listening is our bread and butter. You might face role-play scenarios during the interview, so make sure to showcase your ability to listen and respond empathetically. Demonstrating this skill can make all the difference in how we're perceived as future therapists.
✨Highlight Your Flexibility With Clients
In a part-time role, we often deal with a diverse client base, so it’s important to showcase our adaptability. Be ready to discuss how you can tailor your therapeutic approach to fit different client needs. Sharing any past experiences—whether from internships or coursework—will provide great insights to HealthHero about your versatility.
✨Prepare Your Questions on Working with Diverse Populations
Part-time roles can sometimes mean working with a variety of clients from different backgrounds. Think of specific questions to ask about how HealthHero supports inclusivity and handles diverse cases. This not only highlights your interest but also shows that you’ve thought ahead about client dynamics and your role within them.
