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- Tasks: Provide critical incident support and counselling to corporate clients.
- Company: Join HealthHero, a leading UK EAP provider focused on innovative mental health solutions.
- Benefits: Enjoy competitive fees, travel expenses covered, and flexible work options.
- Why this job: Be part of a supportive network of clinicians making a real impact in mental health.
- Qualifications: Must be BACP/UKCP/NCS registered and CISM trained with relevant counselling experience.
- Other info: Full onboarding training provided; payments processed monthly via BACS.
The predicted salary is between 36000 - 60000 £ per year.
Calling all CISM trained Counsellors – join our Critical Incident Response team as an Affiliate at HealthHero.
Are you a BACP/UKCP/NCS registered Counsellor? Are you CISM trained? Are you looking to balance your current private practice/work commitments with a Critical Incident Responder role with a leading UK EAP Provider? Do you want to be part of a network of Freelance Clinicians working together and supporting each other to create the highest quality, largest and most innovative mental health service in the UK?
We would like to take this opportunity to give you a brief overview of HealthHero and our services; we are an EAP and offer a range of psychological solutions to customers ranging from Banks to Railways to Insurance companies. We work with a network of experienced clinicians across the UK; our service is bespoke to corporate customers.
- We would require Critical Incident Stress Management (CISM) training.
- Face to face Counselling.
- BACP/ UKCP/NCS (or equivalent) registered Counsellor.
- CISM trained.
- Provided Onsite and or Remote Support for other companies and/or EAPs.
- Recognised Diploma qualification in Counselling (Level 4 minimum).
- Minimum 450 hours post-qualification, supervised client hours.
- Experienced in a similar role providing contracted counselling and managing own caseload.
- IT Skills including proficiency using Microsoft Systems as well as electronic clinical record systems.
- Valuable experience working with a diverse range of corporate customers.
- Regular debriefs post-delivery of onsite and remote support.
- Competitive fees include your travel expenses and subsistence.
- Full onboarding training provided.
- Your fees will be agreed at recruitment stage. HealthHero now uses exclusively the BACS automated payment system on a monthly payment run: (We will aim to action all payments for invoices within 45 days of receipt).
Critical Incident Responder employer: HealthHero
Contact Detail:
HealthHero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Critical Incident Responder
✨Tip Number 1
Network with other CISM trained professionals. Attend workshops or seminars related to Critical Incident Stress Management to meet potential colleagues and learn about job openings that may not be advertised widely.
✨Tip Number 2
Familiarise yourself with HealthHero's services and values. Understanding their approach to mental health support will help you align your responses during interviews and demonstrate your genuine interest in joining their team.
✨Tip Number 3
Prepare for situational questions by reflecting on your past experiences in similar roles. Think of specific examples where you successfully managed critical incidents, as this will showcase your expertise and readiness for the position.
✨Tip Number 4
Stay updated on current trends in mental health and corporate wellness. Being knowledgeable about recent developments can give you an edge in discussions and show that you are proactive about your professional growth.
We think you need these skills to ace Critical Incident Responder
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to emphasise your CISM training and BACP/UKCP/NCS registration in your application. Clearly outline your qualifications and how they align with the requirements of the Critical Incident Responder role.
Showcase Experience: Detail your experience providing counselling services, especially in corporate settings. Include specific examples of managing your own caseload and any relevant client hours you've accumulated post-qualification.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the role at HealthHero. Use keywords from the job description to ensure your application stands out to recruiters.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about joining HealthHero. Discuss how your background and skills make you a perfect fit for their Critical Incident Response team.
How to prepare for a job interview at HealthHero
✨Showcase Your CISM Training
Make sure to highlight your CISM training during the interview. Be prepared to discuss specific scenarios where you've applied these skills, as this will demonstrate your capability and readiness for the role.
✨Emphasise Your Counselling Experience
Discuss your experience as a BACP/UKCP/NCS registered Counsellor. Share examples of your work with diverse corporate clients and how you managed your caseload effectively, as this will show your suitability for the position.
✨Demonstrate IT Proficiency
Since the role requires proficiency in Microsoft Systems and electronic clinical record systems, be ready to talk about your experience with these tools. Mention any specific software you’ve used and how it has helped you in your counselling practice.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your critical incident response skills. Think through potential situations you might face in the role and how you would handle them, showcasing your problem-solving abilities and calmness under pressure.
