At a Glance
- Tasks: Support employees with personal and work-related issues through confidential counselling.
- Company: Join a dynamic team dedicated to providing top-notch care in Glasgow.
- Benefits: Enjoy 22 days leave, health schemes, and a supportive work environment.
- Other info: Flexible shifts and opportunities for professional growth in a diverse team.
- Why this job: Make a real difference in people's lives while developing your counselling skills.
- Qualifications: Must be a qualified Counsellor/Psychotherapist with relevant experience.
The predicted salary is between 26000 - 30000 £ per year.
Are you interested in joining a dynamic team that provides the best possible care to patients, clients and service users? We are looking for fully qualified Counsellors and Psychotherapists to join our Employee Assistant Programme (EAP) Clinical Team on a part‑time basis, based in‑office at our HQ in Glasgow.
About the role
Our EAP Counsellors help employees resolve personal and work‑related issues that may be affecting their health and wellbeing. Our EAP services include short‑term confidential counselling, manager support, critical incident and trauma support, legal and financial advice, and referrals to specialist psychological services such as CBT and EMDR.
As a fully qualified Counsellor or Psychotherapist, your working day will include but not be limited to:
- Carry out initial clinical assessments and triage of client needs, directing individuals to appropriate clinical pathways. This includes delivering support across the pathway via booked assessment appointments, in‑the‑moment support, or booked single sessions, conducted by telephone and/or video consultation.
- Carrying out Risk Assessments and following the Safeguarding and Risk Protocol process.
- Managing a caseload of clients requiring structured counselling, which will depend on your contractual hours, as well as the needs of the service.
Shift Patterns
- Shift Pattern 1: 1 Day shift – office, 1 Middle Shift, 1 Late shift, Plus 1 “awake” shift per month – midnight to 6am
- Shift Pattern 2: 1 Day shift – office, 1 Middle shift, 1 Late shift, Plus 1 weekend shift, either a Sat or Sun – 12pm‑8pm per month and a “sleeping” shift, per month (10pm‑8am) dependent on business need
- Shift Pattern 3: 1 Day shift – office, 1 middle shift, 1 awake shift – midnight to 6am weekly
Key Skills and Experience
- Professional qualifications as a Counsellor/Psychotherapist (L4 and above in Counselling) with BACP/COSCA (or similar) registered status.
- Previous EAP/Telephone Counselling or time‑limited assessment experience, ideally in a corporate environment. While it is advantageous, it is not mandatory, as comprehensive training will be provided.
- Good IT skills with working knowledge of the Microsoft Office suite.
- A strong clinical background, with excellent assessment skills.
- An ability to make sound Clinical decisions, whilst holding boundaries.
- Team‑player with excellent time management, clinical, communication and organisation skills.
- Ability to be cognisant of clients and the service whilst working under pressure.
- Ability to work within a busy environment.
What we offer
- A full induction training programme, which will be undertaken via Microsoft Teams.
- An opportunity to work as part of an experienced Clinical Team who are passionate in their field, supportive, diverse and dynamic.
- 22 days leave (or pro‑rata equivalent). Bank Holidays and birthday off as leave.
- Financial assistance for Supervision.
- Regular 1‑2‑1s with your line Manager.
- 24/7 on‑call staff support.
- Auto‑enrolment pension scheme.
- Health Scheme and access to our Employee Assistance Programme.
- Life Insurance Scheme.
Apply
Please ensure your application includes:
- Your most recent CV containing your full employment history.
- Details of your counselling qualifications.
- Membership number.
Hybrid: Glasgow/Remote – Minimum of 1 day based in the Glasgow Office, depending on shift/days worked (mandatory).
Salary range £26,000 to £30,000 based on full‑time hours of 37.5. Part‑time hours will be pro‑rata salary. Any agreed permanent work performed between 10:00 pm and 6:00 am, Monday to Sunday, shall be paid at 50% of your standard hourly rate.
Additional information
We reserve the right to close this job in the event we receive a sufficient number of applications. Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer. Please note we may require a degree of flexibility during the first four weeks of employment for training purposes, subject to confirmation.
Equality, Inclusivity and Diversity
In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation. We are a certified Disability Confident Employer and are committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us.
Safeguarding
Please see here for information relating to our commitment to safeguarding.
Counsellor EAP (UK GLASGOW) employer: HealthHero Services Ltd
Join our dynamic Resource Coordination Team as a Rota Administrator in Chippenham, where we prioritise employee well-being and professional growth. Enjoy generous benefits including up to 33 days of holiday, a competitive salary, and a supportive work culture that values inclusivity and diversity. This temporary role offers the chance to make a meaningful impact while working in a flexible environment that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Counsellor EAP (UK GLASGOW)
✨Tip Number 1
Network like a pro! Reach out to your connections in the counselling field, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to EAP counselling. Role-play with a friend or use mock interview tools to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work or case studies that highlight your experience in EAP settings. This will help you stand out and demonstrate your expertise during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our dynamic team at StudySmarter.
We think you need these skills to ace Counsellor EAP (UK GLASGOW)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your counselling qualifications and relevant experience. We want to see how your skills align with the role, so don’t be shy about showcasing your strengths!
Showcase Your Skills:In your application, emphasise your clinical assessment skills and any previous EAP or telephone counselling experience. We’re looking for team players who can handle a busy environment, so let us know how you fit the bill!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it gives you a chance to explore more about what we do and our amazing team!
How to prepare for a job interview at HealthHero Services Ltd
✨Know Your Stuff
Make sure you brush up on your counselling qualifications and relevant experience. Be ready to discuss your clinical assessments, risk assessments, and any previous EAP or telephone counselling experience. This will show that you’re not just qualified, but also experienced in the specific areas they care about.
✨Showcase Your Skills
Highlight your strong clinical background and excellent assessment skills during the interview. Prepare examples of how you've made sound clinical decisions under pressure, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be a Team Player
Since the role involves working within a dynamic team, be prepared to discuss your teamwork experiences. Share examples of how you've collaborated with others, managed your time effectively, and supported colleagues in a busy environment. This will demonstrate that you can thrive in their team-oriented culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role, the team, and the company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you. Consider asking about the training programme or how the team supports each other.
