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- Tasks: Review patient journeys and ensure accuracy of information in our systems.
- Company: Join HealthHarmonie, a vital player in delivering excellent patient care across the UK.
- Benefits: Competitive salary, bonus scheme, NHS discounts, and ongoing training.
- Other info: Great career progression opportunities with many leaders promoted from within.
- Why this job: Make a real difference in patient safety while developing your career.
- Qualifications: Experience in administration, strong communication skills, and attention to detail.
The predicted salary is between 24001 - 24501 £ per year.
Patient Safety administrators are responsible for reviewing patient journeys and ensuring accuracy of patient information within the systems. The main task involves auditing the patient journey in the HealthHarmonie service and making necessary corrections where required.
Patient safety and satisfaction is at the core of everything we do, therefore our ideal candidate should embrace our core values by being compassionate, motivated, attentive and displaying a high degree of integrity and sense of excellence.
Key skills required for this role are:
- Previous experience working in an administrative role
- Excellent written and verbal communication skills
- Experience in working independently and as part of a team
- Friendly and confident telephone manner
- Attention to detail
- Excellent organisational ability
- Experience with Microsoft packages and company databases
- Quick to learn new skills and systems
- An understanding of a Healthcare setting would be an advantage, but full training will be given
Location: Edgbaston, Birmingham (B15 3DP)
Salary: £24,001 rising to £24,501 post successful probation
Bonus Incentive scheme
Ongoing Support and Training
Excellent Career Progression - with many members of our management team having been promoted from within the company
Pension Scheme
NHS Employee Discounts
Annual Salary Review
By joining the HealthHarmonie family you will be a part of the fundamental infrastructure needed to deliver excellent patient care across the UK. Whether this be joining us in a clinical role or an administration role your presence in HealthHarmonie is vital. All of our roles require you to have an innovative thought process, a willingness to learn new skills and the want to be in charge of your own career by taking ownership of the role you are completing.
Patient Pathway Administrator employer: HealthHarmonie
Contact Detail:
HealthHarmonie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Pathway Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HealthHarmonie. Understand their values and how they prioritise patient safety. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative roles and patient care. Think about examples from your past experiences that highlight your attention to detail and communication skills. We want you to shine!
✨Tip Number 3
Show off your tech skills! Since you'll be working with Microsoft packages and databases, be ready to discuss your experience with these tools. If you can, bring up specific instances where you've used them to improve processes or solve problems.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and gives you another chance to reiterate why you're the perfect fit for the Patient Pathway Administrator position. Plus, it keeps you on their radar!
We think you need these skills to ace Patient Pathway Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Pathway Administrator role. Highlight your previous administrative experience and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Communication Skills: Since excellent written and verbal communication is key, ensure your application is clear and concise. Use professional language but let your personality shine through. We love a friendly tone that reflects your confidence!
Attention to Detail is Key: Double-check your application for any typos or errors. This role requires a high degree of accuracy, so demonstrating your attention to detail in your application will set you apart. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the HealthHarmonie family!
How to prepare for a job interview at HealthHarmonie
✨Know the Patient Journey
Familiarise yourself with the patient journey in a healthcare setting. Understand how patient information flows and the importance of accuracy. This will show your commitment to patient safety and satisfaction during the interview.
✨Showcase Your Communication Skills
Prepare examples that highlight your excellent written and verbal communication skills. Think of situations where you effectively communicated with team members or patients, as this role requires a friendly and confident telephone manner.
✨Demonstrate Attention to Detail
Be ready to discuss how you've ensured accuracy in previous administrative roles. Bring up specific instances where your attention to detail made a difference, as this is crucial for auditing patient journeys.
✨Embrace the Core Values
Reflect on how your personal values align with those of HealthHarmonie. Be prepared to share examples of how you've displayed compassion, motivation, and integrity in your work, as these traits are essential for success in this role.