HealthHarmonie in Birmingham is seeking a Governance Officer to join our Governance Team. The role manages complaints, incidents and feedback from patients, carers and external stakeholders, ensuring timely, compassionate responses and robust learning.
You will work with the Director of Governance and other leaders to embed systems for recording, reviewing and learning from concerns, and to support service improvement across community healthcare services.
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Healthcare Governance & Complaints Officer employer: HealthHarmonie
HealthHarmonie, as part of the Medinet Group, offers a dynamic and supportive work environment in Edgbaston, Birmingham, where employees are encouraged to grow and develop their skills. With a strong focus on employee wellbeing and a flexible 20-hour work week, this role provides an excellent opportunity for work-life balance while contributing to meaningful HR processes. The company fosters a collaborative culture that values confidentiality and professionalism, making it an ideal place for those seeking a rewarding career in HR.
