At a Glance
- Tasks: Coordinate patient bookings and ensure smooth appointment processes in a healthcare setting.
- Company: Join Medinet, a leading provider of elective care services in the UK.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and a Blue Light Discount Card.
- Other info: Hybrid work model with opportunities for professional growth and impact.
- Why this job: Make a real difference in healthcare while working in a collaborative environment.
- Qualifications: Experience in patient booking, preferably within the NHS; healthcare experience is also valued.
The predicted salary is between 24979 - 24979 £ per year.
Work Location: Queen's Hospital Burton, Belvedere Road, Burton upon Trent, DE13 0RB
Contract and Hours: Fixed term contract lasting 3–6 months, 37.5 hours per week (Monday‑Friday). Hybrid: 3 days on site, 2 days remote.
Salary: £24,979 per annum.
About Medinet: For over 15 years, Medinet has supported the NHS by providing additional elective care services. As the leading provider in the UK and Republic of Ireland, we have facilitated more than 1 million patient treatments, helping more than 100 NHS organisations achieve optimal capacity and deliver timely care.
Role Summary: Client‑site‑based role pivotal to the non‑clinical function. Check referrals from other acute service teams or GPs for patient suitability to be seen within Medinet clinical units. Contact suitable patients to offer appointments in line with trust/health board policy and record booking outcomes on Medinet and client systems. Ensure patients receive and understand all required information and medication prior to appointments, escalating clinical queries to a nursing team member. Log and administer all patient contact in line with required processes. Prepare patient notes and historical health information in readiness for appointments, sometimes on short notice. Provide accurate, timely reporting of appointment outcomes to schedule follow‑up clinical activities and facilitate billing of services from Medinet to Trust/Health Board clients. Support clinical function in audit activities, including checking historic patient outcome data or assisting in stock‑piling/ordering of equipment and consumables. Actively engage and contribute to continuous improvement of care within Medinet by identifying operational and policy‑related changes.
Essential Requirements: Previous experience in patient appointment booking, ideally within the NHS. Respiratory experience preferred; otherwise, candidates with medical or healthcare experience will also be considered.
What We Offer: Collaborative and innovative work environment. 25 days annual leave (pro‑rated). Opportunities to make a significant difference in healthcare and positively impact lives. Blue Light Discount Card. Company pension.
Safeguarding & Recruitment Statement: Safeguarding is fundamental to the success of all that we do. The organisation follows a Safer Recruitment process for all roles. Successful candidates will be subject to proportionate background, DBS, and reference checks as required. We are committed to safeguarding and promoting the welfare of all service users in line with statutory guidance, including the Mental Capacity Act 2005, ensuring that individuals are supported to make their own decisions where possible and that appropriate best‑interest decisions are made when required. We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.
Endoscopy Bookings Coordinator employer: HealthHarmonie
Medinet is an exceptional employer, offering a collaborative and innovative work environment at Queen's Hospital Burton. With a commitment to employee growth, we provide 25 days of annual leave, a company pension, and the opportunity to make a significant impact in healthcare. Our hybrid working model allows for flexibility, ensuring a healthy work-life balance while contributing to meaningful patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Endoscopy Bookings Coordinator
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector, especially those who have experience with NHS roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Medinet and understanding their mission. Show us that you’re not just another candidate; demonstrate how your skills align with their goals in providing excellent patient care.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your previous experience in patient appointment booking and how it relates to the role of Endoscopy Bookings Coordinator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Endoscopy Bookings Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in patient appointment booking or healthcare. We want to see how your background aligns with the role of Endoscopy Bookings Coordinator!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to Medinet's mission. Keep it concise but impactful!
Showcase Your Communication Skills:As a coordinator, clear communication is key. In your application, demonstrate how you've effectively communicated with patients or teams in the past. We love seeing examples of your interpersonal skills!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at HealthHarmonie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Endoscopy Bookings Coordinator. Familiarise yourself with the booking processes, patient communication, and how to handle referrals. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on NHS Procedures
Since previous experience in patient appointment booking within the NHS is essential, take some time to review relevant NHS policies and procedures. Being able to discuss these during your interview will demonstrate your knowledge and commitment to the healthcare sector.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, such as managing a last-minute appointment or dealing with a confused patient. Think of examples from your past experiences where you've successfully navigated similar challenges, and be ready to share them.
✨Show Your Team Spirit
Medinet values collaboration, so be prepared to discuss how you work well in a team. Share examples of how you've contributed to team success in previous roles, especially in a healthcare setting. Highlighting your ability to engage with colleagues and support continuous improvement will set you apart.
