At a Glance
- Tasks: Coordinate clinical teams and ensure smooth delivery of healthcare services.
- Company: Join Medinet, a leading provider improving patient access to essential healthcare.
- Benefits: Competitive salary, career progression, and a supportive team culture.
- Other info: Be part of a diverse team committed to improving healthcare access.
- Why this job: Make a real difference in patient care while developing your career.
- Qualifications: Strong organisational skills and experience in scheduling or operational support.
The predicted salary is between 25000 - 25000 £ per year.
Location: Birmingham (Edgbaston)
Working Pattern (Monday to Friday): 9:00am to 5:00pm, 11:00am to 7:00pm
For over 15 years, Medinet has partnered with the NHS to reduce waiting times and improve patient access to essential healthcare services. As one of the UK's leading providers of insourced and community clinical services, we have supported more than 1 million patient treatments and continue to grow across a range of healthcare specialities.
We're looking for a highly organised, proactive and people-focused Clinic Coordinator to join our Operations Team. This is an exciting opportunity to play a key role in the planning, coordination and delivery of clinical services that directly impact patient care across the UK.
If you thrive in a fast-paced environment, enjoy building relationships, solving problems and keeping multiple projects moving at once, we'd love to hear from you.
The Opportunity:
- Act as the central link between clinical teams, NHS stakeholders and internal departments to ensure services are fully resourced, efficiently coordinated and successfully delivered.
- Work closely with operational leaders, healthcare professionals and commercial teams to support the mobilisation of new services, manage clinician scheduling, coordinate workforce planning and ensure clinics run smoothly.
This role offers genuine career development opportunities within a growing healthcare business where your contribution will have a direct impact on patient outcomes.
What You'll Be Doing:
- Workforce Planning & Clinic Coordination: Coordinate and schedule clinical teams across multiple healthcare services. Ensure contracts are fully resourced, typically planning up to 12 weeks in advance. Match and place appropriately skilled clinicians into services and contracts. Monitor staffing requirements and proactively identify potential resourcing risks. Support clinician engagement and maintain strong relationships with healthcare professionals.
- Mobilisation of New Services: Support the launch of new NHS and healthcare contracts. Coordinate workforce planning of service go-live dates. Compile and manage key customer documentation, including clinician credentials and CVs. Ensure clinicians have the necessary training, onboarding and system access before service delivery begins.
- Operational & Administrative Support: Manage clinic administration activities including reporting, inbox management and clinician queries. Support with clinic changes, cancellations and service updates. Maintain accurate records and ensure all operational systems are kept up to date. Assist with audits, reporting and operational performance monitoring.
- Stakeholder Management: Build strong working relationships with NHS partners, clinicians and internal teams. Communicate staffing updates and operational information to key stakeholders. Collaborate closely with Operations, Finance, Sales and Commercial teams. Escalate operational risks, challenges and opportunities when required.
- Continuous Improvement: Support business growth initiatives and service development projects. Contribute ideas to improve processes, efficiency and customer experience. Share best practice and support cross-functional collaboration across the business.
What We're Looking For:
- Essential Skills: Excellent communication skills, both written and verbal. Strong organisational skills with the ability to prioritise competing demands. Customer-focused approach with outstanding stakeholder management skills. Ability to work accurately under pressure in a fast-moving environment. Confident using Microsoft Office applications. Professional, proactive and solution-oriented mindset.
- Essential Experience: Experience in scheduling, workforce coordination, administration or operational support. Experience managing multiple priorities and deadlines. Strong customer service or stakeholder-facing experience.
- Desirable Experience: Previous experience within healthcare, NHS or clinical operations environments. Experience as a Clinic Coordinator, Hospital Administrator, Waiting List Coordinator, Medical Scheduler or similar role. Experience using systems such as EMIS, Planday or other workforce management platforms.
- Personal Attributes: Highly organised and detail oriented. Positive, adaptable and resilient. Motivated by delivering excellent service and improving patient experiences. Collaborative team player with a hands-on approach. Calm, professional and confident communicator.
Why Join Medinet?
- Genuine opportunities for career progression and development
- Be part of a growing organisation supporting the NHS nationwide
- Work alongside leading healthcare and operational professionals
- A collaborative and supportive team culture
- Make a meaningful difference to patients by helping improve access to care
Equal Opportunities: Medinet Group is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applications are welcomed from all suitably qualified candidates regardless of race, religion, gender, sexual orientation, disability, age or any other protected characteristic.
Clinic Coordinator employer: HealthHarmonie
HealthHarmonie, as part of the Medinet Group, offers a dynamic and supportive work environment in Edgbaston, Birmingham, where employees are encouraged to grow and develop their skills. With a strong focus on employee wellbeing and a flexible 20-hour work week, this role provides an excellent opportunity for work-life balance while contributing to meaningful HR processes. The company fosters a collaborative culture that values confidentiality and professionalism, making it an ideal place for those seeking a rewarding career in HR.
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Coordinator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like HealthHarmonie.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at HealthHarmonie.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like HealthHarmonie, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinic Coordinator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at HealthHarmonie.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at HealthHarmonie.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to HealthHarmonie. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at HealthHarmonie. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at HealthHarmonie
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research HealthHarmonie’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
