At a Glance
- Tasks: Coordinate patient bookings and ensure smooth appointment processes in a healthcare setting.
- Company: Join Medinet, a leading provider supporting the NHS for over 15 years.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and a Blue Light Discount Card.
- Other info: Hybrid work model with opportunities for continuous improvement and career growth.
- Why this job: Make a real difference in healthcare while working in a collaborative environment.
- Qualifications: Experience in patient booking, preferably within the NHS; healthcare experience considered.
The predicted salary is between 24979 - 24979 £ per year.
Work Location: Queen's Hospital Burton, Belvedere Road, Burton upon Trent, DE13 0RB
Contract and Hours: Fixed term contract lasting 3–6 months, 37.5 hours per week (Monday‑Friday). Hybrid: 3 days on site, 2 days remote. Salary: £24,979 per annum.
About Medinet: For over 15 years, Medinet has supported the NHS by providing additional elective care services. As the leading provider in the UK and Republic of Ireland, we have facilitated more than 1 million patient treatments, helping more than 100 NHS organisations achieve optimal capacity and deliver timely care.
Role Summary: Client‑site‑based role pivotal to the non‑clinical function. Check referrals from other acute service teams or GPs for patient suitability to be seen within Medinet clinical units. Contact suitable patients to offer appointments in line with trust/health board policy and record booking outcomes on Medinet and client systems. Ensure patients receive and understand all required information and medication prior to appointments, escalating clinical queries to a nursing team member. Log and administer all patient contact in line with required processes. Prepare patient notes and historical health information in readiness for appointments, sometimes on short notice. Provide accurate, timely reporting of appointment outcomes to schedule follow‑up clinical activities and facilitate billing of services from Medinet to Trust/Health Board clients. Support clinical function in audit activities, including checking historic patient outcome data or assisting in stock‑piling/ordering of equipment and consumables. Actively engage and contribute to continuous improvement of care within Medinet by identifying operational and policy‑related changes.
Essential Requirements: Previous experience in patient appointment booking, ideally within the NHS. Respiratory experience preferred; otherwise, candidates with medical or healthcare experience will also be considered.
What We Offer: Collaborative and innovative work environment. 25 days annual leave (pro‑rated). Opportunities to make a significant difference in healthcare and positively impact lives. Blue Light Discount Card. Company pension.
Safeguarding & Recruitment Statement: Safeguarding is fundamental to the success of all that we do. The organisation follows a Safer Recruitment process for all roles. Successful candidates will be subject to proportionate background, DBS, and reference checks as required. We are committed to safeguarding and promoting the welfare of all service users in line with statutory guidance, including the Mental Capacity Act 2005, ensuring that individuals are supported to make their own decisions where possible and that appropriate best‑interest decisions are made when required. We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.
Endoscopy Bookings Coordinator in Burton upon Trent employer: HealthHarmonie
Medinet is an exceptional employer, offering a collaborative and innovative work environment at Queen's Hospital Burton. With a commitment to employee growth, we provide 25 days of annual leave, a company pension, and the opportunity to make a significant impact in healthcare. Our hybrid working model allows for flexibility, ensuring a healthy work-life balance while contributing to meaningful patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Endoscopy Bookings Coordinator in Burton upon Trent
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector, especially those who might know about roles like the Endoscopy Bookings Coordinator. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Medinet and understanding their values. Be ready to discuss how your experience aligns with their mission of providing excellent patient care. Show them you’re not just looking for any job, but this job!
✨Tip Number 3
Practice your communication skills! As a coordinator, you’ll need to convey information clearly to patients and colleagues. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Medinet team and making a difference in healthcare.
We think you need these skills to ace Endoscopy Bookings Coordinator in Burton upon Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Endoscopy Bookings Coordinator role. Highlight any relevant experience in patient appointment booking and your understanding of NHS processes. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to Medinet's mission. Keep it concise but impactful – we love a good story!
Showcase Your Skills:Don’t forget to showcase your skills that are relevant to the role, like communication and organisational abilities. We’re looking for someone who can handle patient interactions smoothly and keep everything running like clockwork!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way to ensure your application gets into our hands quickly. Plus, it shows you’re tech-savvy – a great trait for this role!
How to prepare for a job interview at HealthHarmonie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Endoscopy Bookings Coordinator. Familiarise yourself with the booking processes, patient communication, and how to handle referrals. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Highlight any previous experience you have in patient appointment booking or within the NHS. Be ready to discuss specific examples where you've successfully managed bookings or improved processes. This will demonstrate your capability and fit for the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools you'll be using, or how Medinet measures success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
✨Emphasise Your Communication Skills
As a coordinator, clear communication is key. Be prepared to discuss how you ensure patients receive all necessary information and how you handle any queries. Use examples from your past roles to illustrate your ability to communicate effectively with both patients and healthcare professionals.
