HealthHarmonie in Birmingham is seeking an experienced Governance Officer to join our Governance Team, managing complaints, incidents, and feedback across community healthcare services. You will ensure timely, compassionate responses to concerns raised by patients, carers, and external stakeholders, including NHS Trust PALS teams.
You will support organisational learning by identifying themes and driving improvements in patient experience.
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Patient Experience & Governance Specialist in Birmingham employer: HealthHarmonie
HealthHarmonie, as part of the Medinet Group, offers a dynamic and supportive work environment in Edgbaston, Birmingham, where employees are encouraged to grow and develop their skills. With a strong focus on employee wellbeing and a flexible 20-hour work week, this role provides an excellent opportunity for work-life balance while contributing to meaningful HR processes. The company fosters a collaborative culture that values confidentiality and professionalism, making it an ideal place for those seeking a rewarding career in HR.
