HealthHarmonie, part of the Medinet group, is seeking a Governance Officer to manage complaints, incidents and feedback across our community healthcare services in Birmingham, Edgbaston. You will ensure timely, compassionate responses for patients, carers and external stakeholders.
Working in the Governance Team, you will support learning and improvement by identifying trends, coordinating with NHS Trust PALS, and ensuring robust systems for recording and reviewing incidents and complaints.
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Healthcare Governance Specialist – Complaints & Patient Safety in Birmingham employer: HealthHarmonie
HealthHarmonie, as part of the Medinet Group, offers a dynamic and supportive work environment in Edgbaston, Birmingham, where employees are encouraged to grow and develop their skills. With a strong focus on employee wellbeing and a flexible 20-hour work week, this role provides an excellent opportunity for work-life balance while contributing to meaningful HR processes. The company fosters a collaborative culture that values confidentiality and professionalism, making it an ideal place for those seeking a rewarding career in HR.
