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For Companies At a Glance
- Tasks: Lead and optimise community healthcare operations for impactful service delivery.
- Company: Join a leading independent healthcare provider with a strong reputation.
- Benefits: Competitive salary, professional development, and the chance to make a difference.
- Why this job: Shape the future of community health services and drive meaningful change.
- Qualifications: Senior operational leadership experience in community healthcare is essential.
- Other info: Collaborative environment with opportunities for growth and innovation.
The predicted salary is between 75000 - 100000 £ per year.
About The Organisation
The Medinet Group is a leading independent healthcare provider delivering high-quality clinical services across the UK and Ireland comprising Acute Services (Medinet), Outpatient Specialist Services (HealthHarmonie), and Mental Health and Wellbeing Services (HH Minds). With over 20 years' experience, partnerships with more than 100 NHS Trusts, and more than 2 million patients treated, we've built a strong reputation for clinical excellence and operational delivery. As we continue to grow, we are scaling our clinical workforce and strengthening our operations to deliver services efficiently and at pace.
Job Purpose
The Director of Operations - Community will have executive-level responsibility for the operational performance, delivery, and development of HealthHarmonie's community services. The role will focus on strengthening operational systems, optimising workforce and scheduling models, and enabling service transformation to support growth, quality, and efficiency.
Key Responsibilities
- Operational Oversight: Provide senior operational leadership across community services, ensuring safe, efficient, and high-quality delivery. Directly manage the Head of Operations and Head of Scheduling, ensuring alignment between service delivery, capacity, and demand. Maintain clear operational control across performance, quality, workforce, and financial metrics.
- Systems & Transformation: Lead operational systems improvement, including scheduling, workforce utilisation, and service reporting. Drive transformation initiatives to improve scalability, resilience, and consistency across regions. Ensure operational processes support growth without compromising quality or patient experience.
- Service Development: Support the design, mobilisation, and embedding of new community services and pathways. Work with commercial and clinical teams to ensure services are operationally viable and sustainable. Translate strategic growth plans into executable operational delivery.
- Scheduling & Workforce Optimisation: Oversee scheduling strategy to maximise productivity, reduce waste, and improve patient access. Ensure workforce models are fit for purpose and responsive to service demand.
- Governance & Assurance: Ensure robust operational governance, risk management, and compliance. Support quality improvement, incident response, and operational assurance processes.
- Leadership & Collaboration: Act as a senior leader within the organisation, contributing to wider strategic and operational decision-making. Build effective relationships with commissioners, partners, and internal stakeholders.
Person Specification
Essential: Senior operational leadership experience within community healthcare or large-scale service delivery. Strong background in systems improvement and transformation. Proven experience of developing and operationalising new services. Ability to lead and influence at senior leadership level. Strong analytical, organisational, and performance management skills.
Desirable: Experience overseeing scheduling or workforce optimisation functions. Experience working with NHS community contracts. Change management or transformation credentials.
Director of Operations - Community (HealthHarmonie) in Birmingham employer: HealthHarmonie
Contact Detail:
HealthHarmonie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations - Community (HealthHarmonie) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work with community services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching HealthHarmonie and its community services. Understand their operational challenges and think of how your experience can help them improve. Show us you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain how your leadership experience aligns with the role of Director of Operations. We want to hear how you can drive transformation and optimise workforce models effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Director of Operations - Community (HealthHarmonie) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director of Operations - Community. Highlight your senior operational leadership experience and any relevant achievements in community healthcare or large-scale service delivery. We want to see how your background aligns with our mission at HealthHarmonie!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led operational improvements or transformed services in the past. Remember, we love a good story that showcases your skills and passion for community healthcare.
Showcase Your Analytical Skills: Since the role involves performance management and operational oversight, make sure to highlight your analytical skills in both your CV and cover letter. We want to know how you've used data to drive decisions and improve service delivery in your previous roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about HealthHarmonie and what we stand for before you hit 'send'!
How to prepare for a job interview at HealthHarmonie
✨Know Your Stuff
Make sure you thoroughly understand the Medinet Group and its community services, especially HealthHarmonie. Familiarise yourself with their operational challenges and successes, as well as the key responsibilities of the Director of Operations role. This will help you demonstrate your genuine interest and knowledge during the interview.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences that highlight your senior operational leadership skills. Think about times when you've successfully led teams, improved systems, or transformed services. Be ready to discuss how you can apply these skills to enhance operational performance at HealthHarmonie.
✨Be Data-Driven
Since the role involves managing performance, quality, and financial metrics, come prepared with insights on how you've used data to drive decisions in previous roles. Discuss specific metrics you've improved and how you approached those challenges. This will show that you're analytical and results-oriented.
✨Engage with Questions
Prepare thoughtful questions to ask the interviewers about their current operational challenges and future goals. This not only shows your interest but also gives you a chance to demonstrate your strategic thinking. It’s a great way to engage in a two-way conversation and leave a lasting impression.