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- Tasks: Lead and optimise community healthcare operations for impactful service delivery.
- Company: Join a leading independent healthcare provider with a strong reputation.
- Benefits: Competitive salary, career growth opportunities, and a chance to make a difference.
- Why this job: Shape the future of community services and enhance patient experiences.
- Qualifications: Proven leadership in community healthcare and systems improvement.
- Other info: Be part of a dynamic team dedicated to clinical excellence.
The predicted salary is between 75000 - 100000 £ per year.
The Director of Operations - Community will have executive-level responsibility for the operational performance, delivery, and development of HealthHarmonie's community services. The role will focus on strengthening operational systems, optimising workforce and scheduling models, and enabling service transformation to support growth, quality, and efficiency.
Operational Oversight Responsibilities
- Provide senior operational leadership across community services, ensuring safe, efficient, and high-quality delivery.
- Directly manage the Head of Operations and Head of Scheduling, ensuring alignment between service delivery, capacity, and demand.
- Maintain clear operational control across performance, quality, workforce, and financial metrics.
Systems & Transformation
- Lead operational systems improvement, including scheduling, workforce utilisation, and service reporting.
- Drive transformation initiatives to improve scalability, resilience, and consistency across regions.
- Ensure operational processes support growth without compromising quality or patient experience.
Service Development
- Support the design, mobilisation, and embedding of new community services and pathways.
- Work with commercial and clinical teams to ensure services are operationally viable and sustainable.
- Translate strategic growth plans into executable operational delivery.
Scheduling & Workforce Optimisation
- Oversee scheduling strategy to maximise productivity, reduce waste, and improve patient access.
- Ensure workforce models are fit for purpose and responsive to service demand.
Governance & Assurance
- Ensure robust operational governance, risk management, and compliance.
- Support quality improvement, incident response, and operational assurance processes.
Leadership & Collaboration
- Act as a senior leader within the organisation, contributing to wider strategic and operational decision-making.
- Build effective relationships with commissioners, partners, and internal stakeholders.
Qualifications
- Senior operational leadership experience within community healthcare or large-scale service delivery.
- Strong background in systems improvement and transformation.
- Proven experience of developing and operationalising new services.
- Ability to lead and influence at senior leadership level.
- Strong analytical, organisational, and performance management skills.
Desirable (Optional)
- Experience overseeing scheduling or workforce optimisation functions.
- Experience working with NHS community contracts.
- Change management or transformation credentials.
The Medinet Group is a leading independent healthcare provider delivering high-quality clinical services across the UK and Ireland compromised of Acute Services (Medinet), Outpatient Specialist Services (HealthHarmonie), and Mental Health and Wellbeing Services (HH Minds). With over 20 years' experience, partnerships with more than 100 NHS Trusts, and more than 2 million patients treated, we've built a strong reputation for clinical excellence and operational delivery. As we continue to grow, we are scaling our clinical workforce and strengthening our operations to deliver services efficiently and at pace.
Director of Operations - Community (HealthHarmonie) employer: Healthharmonie Ltd
Contact Detail:
Healthharmonie Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations - Community (HealthHarmonie)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare community and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching HealthHarmonie's community services. Understand their operational challenges and think about how your experience can help them improve. This will show you’re genuinely interested and ready to contribute.
✨Tip Number 3
Don’t just wait for job postings! Visit our website regularly and apply directly through us. We often have roles that aren’t advertised elsewhere, and applying directly can give you a leg up.
✨Tip Number 4
Showcase your leadership skills! In your conversations and interviews, highlight specific examples of how you've led teams or projects in the past. This is crucial for a senior role like Director of Operations.
We think you need these skills to ace Director of Operations - Community (HealthHarmonie)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operational leadership and community healthcare. We want to see how your skills align with the role, so don’t hold back on showcasing relevant achievements!
Showcase Your Systems Improvement Skills: Since this role focuses on operational systems and transformation, be sure to include specific examples of how you've led improvements in scheduling or workforce optimisation. We love seeing concrete results that demonstrate your impact!
Highlight Leadership Experience: As a senior leader, your ability to influence and collaborate is key. Share instances where you’ve successfully built relationships with stakeholders or led teams through change. We’re looking for those standout moments that show your leadership style!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Healthharmonie Ltd
✨Know Your Operations Inside Out
Before the interview, dive deep into HealthHarmonie's community services. Understand their operational performance metrics and how they align with the role of Director of Operations. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in their mission.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach, especially in managing teams like the Head of Operations and Head of Scheduling. Share specific examples of how you've successfully led teams through transformation initiatives and improved operational systems in previous roles.
✨Highlight Your Analytical Skills
Since the role requires strong analytical skills, come ready to discuss how you've used data to drive decision-making in past positions. Bring examples of how you've optimised workforce models or improved service delivery based on performance metrics.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in operational oversight and how you navigated them. This will showcase your ability to think critically and adapt in a fast-paced environment.