Sales Support Associate

Sales Support Associate

Full-Time 50000 - 70000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Sales Support Associate to coordinate events and promote health insurance in NYC.
  • Company: Healthfirst is a leading health insurance provider dedicated to serving vulnerable populations.
  • Benefits: Enjoy flexible work options, health coverage, and perks like tuition reimbursement and professional development.
  • Why this job: Make a real impact in your community while working with a passionate team focused on social responsibility.
  • Qualifications: High School Diploma required; experience in sales, marketing, or community outreach preferred.
  • Other info: Must be willing to travel 75% of the time and work evenings/weekends as needed.

The predicted salary is between 50000 - 70000 £ per year.

Healthfirst provides health insurance at little to no cost to eligible children, adults, and families in NYC.

Description and Requirements

The Sales Support Associate is responsible for positioning Healthfirst as a socially responsible health partner. S/he will develop and coordinate plans of action that promote company-wide enrollment through promotions, events, sponsorships and collaboration with like-minded partners. The representative will work closely with Medicare Sales Managers and representatives to increase awareness, knowledge of Healthfirst\’s products and services, and to also increase Healthfirst\’s market-share in the territory. This individual will identify enrollment event opportunities for seniors–individually or in groups–to promote alternative plan options. Through community marketing, s/he will have a direct impact on membership growth and retention. Using innovative and strategic growth plans developed in collaboration with the sales team, the Sales Support Associate will have the ability to join a team dedicated to helping some of the most vulnerable populations in New York.

Responsible for coordinating events, presentations and enrollment opportunities, as directed by the Sales Managers, in order to execute, plan, and coordinate resources so that they can ensure a successful event.
Live Healthfirst\’s mission, our members are our North Star and our mission is guided by their needs and preferences in ensuring a superior experience and access to the highest quality healthcare when and where they need it.
Sales Support has the primary responsibility of connecting Healthfirst with community-based organizations, community health centers, NYCHA, community providers, faith-based organizations, community boards, and city agencies.
Develop twenty (20) events and/or opportunities per months for the sales representatives which they support.
Establish new relationships and maintain existing ones.
Support the Sales and Marketing team to create educational and sales events within our target market.
Work closely with Sales Managers to develop plans of action and understand the needs of the sales team.
Responsible for meeting and exceeding growth and retention expectations.
Prepare weekly and monthly events calendars, managed care reports, order supplies for events and submit monthly expense reports. Prepare weekly calendar of appointment and opportunities as required.

Minimum Qualifications

  • High School Diploma or GED Equivalent
  • Must be able to travel 75% of the time.
  • Experience in Sales (i.e. retails, product, etc.), Marketing and/or Community Outreach Programs.
  • Existing Sales or Customer Service related experience dealing with direct to consumer and/or business to business interactions either over the phone or in-person.
  • Experience speaking with multi-level audience that can include faith based leaders, elected officials, c-level executives, healthcare professionals, or hospital administrators, etc.
  • Experience managing multiple marketing events, including changing deadlines, from beginning to end.
  • Experience working across socio-cultural and ethnic backgrounds and environments.
  • Experience with basic Microsoft Excel functions to include sorting, filtering and maintaining spreadsheets.
  • Experience with creating Microsoft Word documents and merging them with existing Excel spreadsheets to create email blasts, maintain event guest lists and document all tracking forms.
  • Experience making modifications and updates to existing Power Point presentations.
  • Must be available to work evenings and weekends (as needed).

Description and Requirements

The Sales Support Associate is responsible for positioning Healthfirst as a socially responsible health partner. S/he will develop and coordinate plans of action that promote company-wide enrollment through promotions, events, sponsorships and collaboration with like-minded partners. The representative will work closely with Medicare Sales Managers and representatives to increase awareness, knowledge of Healthfirst\’s products and services, and to also increase Healthfirst\’s market-share in the territory. This individual will identify enrollment event opportunities for seniors–individually or in groups–to promote alternative plan options. Through community marketing, s/he will have a direct impact on membership growth and retention. Using innovative and strategic growth plans developed in collaboration with the sales team, the Sales Support Associate will have the ability to join a team dedicated to helping some of the most vulnerable populations in New York.

Responsible for coordinating events, presentations and enrollment opportunities, as directed by the Sales Managers, in order to execute, plan, and coordinate resources so that they can ensure a successful event.
Live Healthfirst\’s mission, our members are our North Star and our mission is guided by their needs and preferences in ensuring a superior experience and access to the highest quality healthcare when and where they need it.
Sales Support has the primary responsibility of connecting Healthfirst with community-based organizations, community health centers, NYCHA, community providers, faith-based organizations, community boards, and city agencies.
Develop twenty (20) events and/or opportunities per months for the sales representatives which they support.
Establish new relationships and maintain existing ones.
Support the Sales and Marketing team to create educational and sales events within our target market.
Work closely with Sales Managers to develop plans of action and understand the needs of the sales team.
Responsible for meeting and exceeding growth and retention expectations.
Prepare weekly and monthly events calendars, managed care reports, order supplies for events and submit monthly expense reports. Prepare weekly calendar of appointment and opportunities as required.

Minimum Qualifications

  • High School Diploma or GED Equivalent
  • Must be able to travel 75% of the time.
  • Experience in Sales (i.e. retails, product, etc.), Marketing and/or Community Outreach Programs.
  • Existing Sales or Customer Service related experience dealing with direct to consumer and/or business to business interactions either over the phone or in-person.
  • Experience speaking with multi-level audience that can include faith based leaders, elected officials, c-level executives, healthcare professionals, or hospital administrators, etc.
  • Experience managing multiple marketing events, including changing deadlines, from beginning to end.
  • Experience working across socio-cultural and ethnic backgrounds and environments.
  • Experience with basic Microsoft Excel functions to include sorting, filtering and maintaining spreadsheets.
  • Experience with creating Microsoft Word documents and merging them with existing Excel spreadsheets to create email blasts, maintain event guest lists and document all tracking forms.
  • Experience making modifications and updates to existing Power Point presentations.
  • Must be available to work evenings and weekends (as needed).

Preferred Qualifications

  • Associates degree from an accredited institution.
  • Knowledge of CMS rules and regulations.
  • Experience using AX DYNAMICS, Great Plains and any Imaging Systems.
  • Fluency in one or more of the following languages: Spanish, Cantonese/Mandarin, Fukienese, African dialects, South Asian dialects.
  • Excel experience standardizing reports across multiple sheets, utilizing vLookups and functions/formulas, creating, using and interpreting pivot tables, filtering and formatting to generate desired results.

License/Certification:

  • Must have vehicle and current Drivers\’ License

Hiring Range:

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  • Greater New York City Area (NY, NJ, CT residents): $67,200 – $97,155
  • All Other Locations (within approved locations): $59,800 – $88,910

  • Greater New York City Area (NY, NJ, CT residents): $67,200 – $97,155
  • All Other Locations (within approved locations): $59,800 – $88,910

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

The hiring range is defined as the lowest and highest salaries that Healthfirst in \”good faith\” would pay to a new hire, or for a job promotion, or transfer into this role.

  • Greater New York City Area (NY, NJ, CT residents): $67,200 – $97,155
  • All Other Locations (within approved locations): $59,800 – $88,910

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

The hiring range is defined as the lowest and highest salaries that Healthfirst in \”good faith\” would pay to a new hire, or for a job promotion, or transfer into this role.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.

Know Your Rights

Client-provided location(s): Flexible / Remote

Job ID: healthfirst-R020744

Employment Type: OTHER

Posted: 2025-08-05T16:51:00

Perks and Benefits

Health and Wellness

  • Health Insurance
  • Health Reimbursement Account
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • FSA
  • HSA
  • Fitness Subsidies
  • Pet Insurance
  • Birth Parent or Maternity Leave
  • Family Support Resources

Work Flexibility

Office Life and Perks

  • Commuter Benefits Program
  • Casual Dress
  • Happy Hours
  • Company Outings
  • Holiday Events

Vacation and Time Off

  • Paid Vacation
  • Paid Holidays
  • Personal/Sick Days

Financial and Retirement

  • 401(K) With Company Matching
  • Performance Bonus

Professional Development

  • Internship Program
  • Tuition Reimbursement
  • Promote From Within
  • Access to Online Courses
  • Lunch and Learns
  • Associate or Rotational Training Program
  • Learning and Development Stipend

Diversity and Inclusion

  • Employee Resource Groups (ERG)
  • Woman founded/led
  • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Healthfirst.

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Sales Support Associate employer: Healthfirst

Healthfirst is an exceptional employer dedicated to making a positive impact on the lives of New Yorkers by providing health insurance to those in need. With a strong focus on employee growth, Healthfirst offers comprehensive benefits, including medical, dental, and vision coverage, as well as opportunities for professional development and community engagement. The collaborative work culture fosters innovation and inclusivity, making it an ideal place for individuals passionate about serving vulnerable populations while advancing their careers.
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Contact Detail:

Healthfirst Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Support Associate

✨Tip Number 1

Network with professionals in the healthcare and community outreach sectors. Attend local events or workshops where you can meet people who are already working in similar roles or organisations. This can help you gain insights into the industry and potentially lead to referrals.

✨Tip Number 2

Familiarise yourself with Healthfirst's mission and values. Understanding their commitment to serving vulnerable populations will allow you to align your approach and demonstrate your passion for their cause during interviews or networking opportunities.

✨Tip Number 3

Gain experience in event coordination or community marketing. Volunteer for local non-profits or community organisations to develop skills that are directly relevant to the Sales Support Associate role, such as planning events and engaging with diverse audiences.

✨Tip Number 4

Brush up on your Microsoft Excel and PowerPoint skills. Since the role involves managing reports and presentations, being proficient in these tools will not only boost your confidence but also make you a more attractive candidate.

We think you need these skills to ace Sales Support Associate

Event Coordination
Community Outreach
Sales Support
Relationship Building
Marketing Strategy
Public Speaking
Customer Service
Microsoft Excel
Microsoft Word
PowerPoint Presentation Skills
Time Management
Adaptability
Data Reporting
Cross-Cultural Communication
Networking Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales, marketing, and community outreach. Emphasise any roles where you've coordinated events or worked with diverse communities, as these are key aspects of the Sales Support Associate position.

Craft a Compelling Cover Letter: In your cover letter, express your passion for Healthfirst's mission and how your background aligns with their goals. Mention specific experiences that demonstrate your ability to develop and coordinate events, as well as your commitment to serving vulnerable populations.

Showcase Relevant Skills: Highlight your proficiency in Microsoft Excel, Word, and PowerPoint, as well as any experience you have with managing multiple marketing events. Be sure to mention any language skills that could be beneficial in a diverse community setting.

Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the role. This can help keep your application top of mind for the hiring team at Healthfirst.

How to prepare for a job interview at Healthfirst

✨Understand Healthfirst's Mission

Before your interview, make sure you fully understand Healthfirst's mission and values. This will help you articulate how your personal values align with theirs, especially in terms of serving vulnerable populations in New York.

✨Showcase Your Event Coordination Skills

Be prepared to discuss your experience in managing events. Highlight specific examples where you've successfully coordinated marketing events or community outreach initiatives, as this role heavily relies on these skills.

✨Demonstrate Your Communication Abilities

Since the role involves interacting with various stakeholders, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with diverse audiences, including community leaders and healthcare professionals.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to adapt quickly or manage multiple priorities, as this will demonstrate your capability to thrive in a dynamic environment.

Sales Support Associate
Healthfirst
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H
  • Sales Support Associate

    Full-Time
    50000 - 70000 £ / year (est.)

    Application deadline: 2027-08-25

  • H

    Healthfirst

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