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- Tasks: Lead operations to optimise systems and enhance patient experiences.
- Company: Healthera is a Series A health-tech company revolutionising UK healthcare access.
- Benefits: Enjoy competitive salary, equity options, and opportunities for career growth.
- Why this job: Join a mission-driven team making healthcare accessible and impactful for millions.
- Qualifications: Experience in fast-scaling businesses, strong technical skills, and a quantitative degree required.
- Other info: Work closely with founders and senior leadership in a dynamic startup environment.
The predicted salary is between 43200 - 72000 £ per year.
Healthera | Series A Health-Tech | UK
At Healthera, we’re transforming how healthcare is delivered across the UK. Our digital platform connects patients, pharmacies, and healthcare providers to make access to care faster, easier, and more effective. We’re now looking for a Business Operations Lead to help us scale our operations as we expand nationwide.
This is a high-impact role at the heart of our growth: you’ll build scalable systems, streamline processes, and unlock insights that directly improve patient outcomes.
What you\’ll do
- Scale operational infrastructure – optimise HubSpot, design cross-system integrations, and replace manual workflows with automation.
- Transform our data capabilities – migrate from spreadsheets to modern reporting systems, establish reliable pipelines, and surface actionable insights for marketing, product, and finance teams.
- Lead cross-functional initiatives – manage projects that enhance both patient experiences and business performance.
- Own and improve core business processes – drive operational excellence while mentoring colleagues across departments.
What we\’re looking for
- Proven track record of solving operational challenges in fast-scaling businesses.
- Strong technical skills – confident with raw datasets (Excel / Google Sheets / Python), CRM administration (HubSpot preferred), and system integrations (Zapier, APIs).
- Data-driven mindset – experienced in building reporting systems, maintaining data hygiene, and enabling decision-making with robust analytics.
- Experience in early-stage startups (especially health-tech or SaaS).
- Technical skills in SQL, Python, or BI tools (Looker, Metabase, Tableau).
- Knowledge of data governance across interconnected systems.
- Bachelors Degree in a quantitative field (or equivalent).
Why Join Healthera?
- Be part of a mission-driven team making healthcare more accessible for millions of patients.
- Play a pivotal role in shaping the future of a Series A company on a strong growth trajectory.
- Work closely with founders and senior leadership, with clear opportunities to grow into an executive-level role.
- Competitive salary, meaningful equity, and the chance to directly influence both business growth and health outcomes.
👉 If you’re excited about using your operational expertise to make a real difference in healthcare, we’d love to hear from you.
Business Operations Lead employer: Healthera
Contact Detail:
Healthera Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Lead
✨Tip Number 1
Familiarise yourself with Healthera's mission and values. Understanding their focus on transforming healthcare delivery will help you align your experience and skills with their goals during discussions.
✨Tip Number 2
Showcase your experience in scaling operations, particularly in health-tech or SaaS environments. Be ready to discuss specific examples of how you've optimised processes or implemented automation in previous roles.
✨Tip Number 3
Brush up on your technical skills, especially with HubSpot and data analysis tools like SQL or Python. Being able to demonstrate your proficiency in these areas can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss cross-functional collaboration. Highlight instances where you've led initiatives that improved both patient experiences and business performance, as this is crucial for the role.
We think you need these skills to ace Business Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational roles, particularly in fast-scaling businesses. Emphasise your technical skills and any experience with health-tech or SaaS companies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for transforming healthcare and how your skills align with Healthera's mission. Mention specific examples of how you've solved operational challenges in previous roles.
Showcase Technical Proficiency: Clearly outline your technical skills, especially with tools like HubSpot, Excel, Python, and any BI tools you are familiar with. Provide examples of how you've used these skills to drive operational improvements.
Highlight Data-Driven Achievements: Include specific metrics or outcomes from your past work that demonstrate your data-driven mindset. This could be improvements in efficiency, cost savings, or enhanced decision-making processes.
How to prepare for a job interview at Healthera
✨Showcase Your Operational Expertise
Be prepared to discuss specific examples from your past experiences where you've successfully solved operational challenges. Highlight your role in optimising processes and the impact it had on the business.
✨Demonstrate Technical Proficiency
Familiarise yourself with the tools mentioned in the job description, especially HubSpot and any data analysis software. Be ready to explain how you've used these tools to drive efficiency and improve data capabilities in previous roles.
✨Prepare for Data-Driven Discussions
Since the role requires a data-driven mindset, come equipped with insights or case studies that illustrate how you've used data to inform decision-making. This could include examples of reporting systems you've built or analytics projects you've led.
✨Emphasise Cross-Functional Collaboration
The position involves leading cross-functional initiatives, so be ready to share experiences where you've worked with different teams. Discuss how you managed projects that enhanced both patient experiences and business performance.