At a Glance
- Tasks: Support legal teams by managing caseloads and liaising with clients in a fast-paced environment.
- Company: Join TMLEP, a global leader in clinical investigations and medical malpractice evidence.
- Benefits: Enjoy 1:1 training, private medical insurance, and a modern office near Ashford International station.
- Other info: Clear progression opportunities for motivated individuals passionate about clinical negligence.
- Why this job: Make a real impact in healthcare while developing your career in a supportive team.
- Qualifications: Strong communication skills and the ability to manage multiple tasks efficiently.
The predicted salary is between 30000 - 40000 £ per year.
Your role will involve supporting TMLEP’s evidence team to manage their legal caseload. You will be working from system queues, arranging appointments, uploading information, preparing documentation, and liaising with both TMLEP’s evidence team and clients (both solicitors and clinicians) to ensure the effective delivery of TMLEP’s medical malpractice evidence services.
TMLEP have clear progression opportunities available for individuals who excel in the role and have a passion to specialise in clinical negligence. You will be responsible for autonomously assisting with a high volume of clinical investigations and must ensure that TMLEP’s services are delivered effectively at all times; it is, therefore, essential you are able to effectively manage your time and handle multiple tasks in a confident, efficient and timely manner.
You will be continually writing emails and speaking to lawyers and healthcare professionals over the telephone, therefore you will need to have excellent writing and communication skills. You will be reviewing large amounts of information, usually at speed, therefore you must have an eye for detail so you can detect issues at a glance.
You will be working independently (once you are fully trained), therefore you must be very self‑motivated and self‑disciplined. TMLEP routinely handle urgent and time‑sensitive matters, therefore you must be able to work to tight deadlines and in stressful situations, occasionally outside typical office hours. You must be eligible to work in the UK (without requiring a visa or sponsorship).
Benefits include:
- An exciting fast‑paced progressive company.
- Long‑term career options available.
- 1:1 training and support during an initial training period.
- A modern state‑of‑the‑art new‑build office located a stone’s throw from Ashford International train station.
- Cycle to work scheme.
- Private medical insurance.
Company overview: TMLEP is a global leader in the provision of independent clinical investigations and evidence to law firms, insurers and healthcare organisations across the globe, to assist in the investigation of healthcare complaints and medical malpractice claims. TMLEP operate globally with offices in the UK and Australia.
Practice Administrator in Ashford employer: Healthcare Today
As the Head of Customer Support & Quality Assurance, you will thrive in a dynamic and innovative environment that prioritises collaboration and excellence. Our company offers a supportive work culture with ample opportunities for professional growth, ensuring that you can develop your skills while contributing to impactful projects. Located in a vibrant area, we provide unique advantages such as flexible working arrangements and a commitment to employee well-being, making us an exceptional employer for those seeking meaningful and rewarding careers.
