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- Tasks: Lead a team delivering top-notch welfare benefits advice and advocacy.
- Company: Join a supportive organisation focused on community welfare and inclusion.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Why this job: Step into leadership and empower residents to maximise their income and challenge unfair decisions.
- Qualifications: Experience in welfare benefits advice and strong leadership skills required.
- Other info: Great opportunity for career growth in a dynamic and impactful environment.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced and motivated Welfare Rights Team Leader to support the Operations Manager to lead, develop and support a large team delivering high quality welfare benefits advice and advocacy. You will play a key role in ensuring residents/clients receive accurate, timely and effective support to maximise income and challenge incorrect decisions. You will proactively work in partnership with relevant Council Services and external partners, including the voluntary sector, with the aim to deliver sustainable outcomes for residents by supporting the Council’s Financial and Digital Inclusion, Anti-Poverty, Sustainability, Early Help, Safeguarding priorities and strategies. To lead on household income maximisation and employability initiatives on behalf of the residents and the Council.
This is an excellent opportunity for an experienced Welfare Rights Officer who is ready to take the next step to leadership, or for an existing team leader seeking a new challenge.
You will be expected to:
- Lead, supervise and support a team of Welfare Rights Advisors
- Ensure the delivery of high-quality welfare benefits advice, casework and representation
- Oversee complex cases, including mandatory reconsiderations, appeals and tribunals
- Monitor performances, caseloads and outcomes to meet service targets
- Provide coaching, training, mentoring and quality assurance to develop staff skills
- Have substantial experience delivering Welfare Benefits Advice across a range of benefits and keep up to date with welfare benefits legislation
- Strong working knowledge of social security law and procedures
- Excellent communication, organisational and leadership skills
You will need to be:
- Educated to GCSE level, Grades A to C, must include English Language and Mathematics, or an equivalent qualification.
- An appropriate professional qualification in Management, Welfare Advice Provision, Budgeting Skills would be an advantage but is not essential.
Welfare Rights Team Lead in West Bromwich employer: Healthcare Management
Contact Detail:
Healthcare Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Rights Team Lead in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the welfare rights sector and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of welfare benefits legislation. Be ready to discuss how you've tackled complex cases in the past, as this will show your expertise and leadership potential.
✨Tip Number 3
Showcase your leadership skills! When chatting with potential employers, highlight your experience in coaching and mentoring others. This is key for a Welfare Rights Team Lead role, so make sure they see you as a natural leader.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Welfare Rights Team Lead in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Welfare Rights Team Lead role. Highlight your leadership experience and any relevant welfare benefits advice you've provided. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about welfare rights and how your background makes you the perfect fit for this position. Don’t forget to mention your experience with complex cases and team leadership.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead and support a team effectively. Numbers and outcomes speak volumes, so if you’ve improved service delivery or client satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Healthcare Management
✨Know Your Stuff
Make sure you brush up on the latest welfare benefits legislation and social security law. Being able to discuss recent changes or case studies will show that you're not just knowledgeable but also passionate about the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team or supported colleagues in the past. Think about specific situations where your guidance made a difference, especially in delivering high-quality advice or managing complex cases.
✨Understand the Bigger Picture
Familiarise yourself with the Council’s Financial and Digital Inclusion, Anti-Poverty, and Sustainability strategies. Be ready to discuss how your role as a Welfare Rights Team Leader can contribute to these priorities and improve outcomes for residents.
✨Practice Your Communication
Since excellent communication is key, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend, focusing on how you would explain complex welfare issues to clients in an understandable way.
