Customer Service Assistant in Swansea

Position title

Customer Service Assistant – Inpatients

Description
If you\’re passionate about care, innovation and excellence, then HMT could be the perfect place for the next step in your career. We have an exciting opportunity to our join our Ward team at Sancta Maria Hospital, Swansea. You will work as a key contact for all of our patients, Consultant users and colleagues, relating to inpatient and surgical admission, ensuring an excellent level of customer service at all times.

You will use your experience in working in a customer services and administration to provide high quality, accurate, communication with patients at all times.

Working for us

At HMT, we take pride in delivering exceptional healthcare through our two private hospitals: St Hugh\’s Hospital in Grimsby and Sancta Maria Hospital in Swansea. Both hospitals are dedicated to providing expert, patient-centred care in a welcoming and compassionate environment.

Sancta Maria Hospital offers treatment across all major medical specialties and care at every step of the process, from initial consultations, assessments and diagnostic tests to treatment, rehabilitations and post-operative care.

HMT Sancta Maria, along with their sister hospital HMT ST Hughs in Grimsby, has a mission to provide safe, high quality care in order to improve the health, wellbeing and independence of their patients. Part of the Healthcare Management Trust, HMT St Hugh\’s is a non-profit organisation using their surpluses to fund medical research, educational grants and dementia charities

Whether you\’re working in one of our care homes, hospitals, or as part of our Shared Support Services team, you\’ll find an environment that values teamwork and personal growth.

You\’ll work alongside other passionate professionals who are committed to providing the best care. We foster a collaborative and supportive approach to learning that helps everyone succeed.

Job Benefits

Our Benefits Include

• Competitive pay
• Private Medical Insurance
• Employer pension contribution
• Wellbeing support
• Long service awards
• Cycle to work scheme
• Recruitment referral scheme
• Continuous learning
• Career progression
• Flexible working options
• 27 Days Annual Leave (Plus