Healthcare Management Trust is seeking a compassionate Customer Experience Advisor to join our Central Contact Centre. You will handle inbound and outbound enquiries, coordinate bookings and referrals, and support patients across Self-Pay and Private Medical Insurance pathways.
You will work across hospitals and care homes, delivering accurate information, empathy and timely service while maintaining GDPR compliance. Full-time opportunities available with rota-based hours.
Patient Experience Specialist - Healthcare Contact Centre employer: Healthcare Management Trust
At Healthcare Management Trust, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of our residents and staff. Located in the charming town of Romsey, our purpose-built care home offers a supportive work culture that fosters professional growth and development, ensuring that every team member feels valued and empowered. With a focus on kindness and collaboration, we provide a rewarding environment where you can truly make a difference every day.
Contact Details:
Healthcare Management Trust Recruitment Team
