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- Tasks: Make outbound calls to warm leads and guide potential patients through their journey.
- Company: Leading healthcare provider in the UK with a commitment to high-quality care.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Why this job: Join a passionate team and make a real difference in people's lives.
- Qualifications: Experience in healthcare or customer service and a target-driven mindset.
- Other info: Dynamic role with a focus on exceptional customer service.
The predicted salary is between 30000 - 42000 £ per year.
A leading healthcare provider in the United Kingdom is looking for an Outbounds Booking Team member to engage with warm leads and provide exceptional customer service. This role involves making outbound calls, guiding potential patients through their journey, and maintaining accurate records.
The ideal candidate will have experience in healthcare or customer service, a target-driven mindset, and be comfortable using CRM systems.
Join a passionate team committed to delivering high-quality care and support.
Healthcare Outbound Booking Specialist in North East employer: Healthcare Management Trust
Contact Detail:
Healthcare Management Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Outbound Booking Specialist in North East
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves making outbound calls, rehearse common scenarios you might encounter. Role-playing with a friend can help you feel more confident and prepared.
✨Tip Number 3
Show off your customer service experience! Be ready to share specific examples of how you've helped customers in the past. Highlighting your successes will demonstrate that you’re the right fit for providing exceptional care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Healthcare Outbound Booking Specialist in North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in healthcare or customer service. We want to see how your skills align with the role of an Outbound Booking Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing exceptional customer service and how you can contribute to our team. Keep it engaging and personal – we love to see your personality!
Showcase Your CRM Skills: Since this role involves using CRM systems, make sure to mention any relevant experience you have. If you’ve worked with specific tools before, let us know! We’re keen on candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Healthcare Management Trust
✨Know Your Stuff
Before the interview, brush up on your knowledge of the healthcare sector and the specific services offered by the company. Familiarise yourself with common terminology and processes so you can speak confidently about how you can contribute to their mission.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about situations where you turned a negative experience into a positive one, as this will demonstrate your problem-solving abilities and commitment to patient care.
✨Practice Your Outbound Call Techniques
Since the role involves making outbound calls, practice your phone etiquette and how to engage with potential patients. Role-play with a friend or family member to refine your approach, ensuring you sound friendly, professional, and empathetic.
✨Familiarise Yourself with CRM Systems
If you have experience with CRM systems, be ready to discuss it. If not, do some research on popular systems used in healthcare. Showing that you're tech-savvy and willing to learn will impress the interviewers and highlight your adaptability.
