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- Tasks: Make outbound calls to warm leads and guide potential patients through their journey.
- Company: Leading healthcare provider in the UK with a commitment to high-quality care.
- Benefits: Competitive salary, flexible hours, and a supportive team environment.
- Why this job: Join a passionate team and make a real difference in people's lives.
- Qualifications: Experience in healthcare or customer service and a target-driven mindset.
- Other info: Opportunity to grow within a dynamic and caring organisation.
The predicted salary is between 30000 - 42000 £ per year.
A leading healthcare provider in the United Kingdom is looking for an Outbounds Booking Team member to engage with warm leads and provide exceptional customer service. This role involves making outbound calls, guiding potential patients through their journey, and maintaining accurate records.
The ideal candidate will have experience in healthcare or customer service, a target-driven mindset, and be comfortable using CRM systems.
Join a passionate team committed to delivering high-quality care and support.
Healthcare Outbound Booking Specialist in Bath employer: Healthcare Management Trust
Contact Detail:
Healthcare Management Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Outbound Booking Specialist in Bath
✨Tip Number 1
Practice your phone skills! Since you'll be making outbound calls, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with the conversation flow.
✨Tip Number 2
Know your stuff! Familiarise yourself with the healthcare services offered by the provider. This way, you can answer questions confidently and guide potential patients effectively through their journey.
✨Tip Number 3
Show off your CRM skills! If you've used any customer relationship management systems before, be ready to discuss your experience. Highlight how you’ve used these tools to maintain accurate records and improve customer interactions.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining our passionate team and delivering high-quality care and support.
We think you need these skills to ace Healthcare Outbound Booking Specialist in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in healthcare or customer service. We want to see how your skills align with the role of an Outbound Booking Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing exceptional customer service and how you can contribute to our team. Keep it engaging and personal – we love to see your personality!
Showcase Your CRM Skills: Since this role involves using CRM systems, make sure to mention any relevant experience you have. If you’ve worked with specific tools before, let us know! We’re keen on candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our passionate team!
How to prepare for a job interview at Healthcare Management Trust
✨Know Your Healthcare Stuff
Brush up on your knowledge of the healthcare sector, especially around patient journeys and common services offered. This will help you engage confidently with interviewers and demonstrate your understanding of the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this will resonate well with the interviewers.
✨Familiarise Yourself with CRM Systems
Since the role involves using CRM systems, make sure you’re comfortable discussing any relevant experience you have. If you’ve used specific systems before, be ready to talk about how you utilised them to improve customer interactions.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member, focusing on common questions for outbound roles. This will help you articulate your thoughts clearly and build confidence in your responses during the actual interview.
