Join the Compassionate Team at Railway Lodge Care Home Located in the heart of Dunmurry, Railway Lodge Care Home is a welcoming and supportive environment, dedicated to delivering high-quality, person-centred care. Our 80-bed home provides a wide range of services, including care for older people, dementia support, and specialised assistance for individuals with physical disabilities and mental health conditions. If youre looking to make a real difference in the lives of others as part of a professional and compassionate team, wed love to hear from you. The Role This role is for 15 hours per week. The role of Receptionist is to support the Home in providing a friendly and professional front of home service to all visitors, residents and staff members. The role involves managing the front desk, answering and directing calls, handling administrative tasks, and providing a warm and welcoming service. Due to the nature of the services provided, some residents may become confused or irritated, and visitors could become emotional and upset. Therefore, the Receptionist should be prepared to handle difficult situations in an empathetic manner, demonstrating cultural awareness and sensitivity whilst interacting with residents and visitors from diverse backgrounds. About The Role Main Responsibilities Greet visitors, residents and staff, providing support if necessary. Deal with incoming and outgoing communications and mail/ packages. Schedule appointments., controlling access in and out of the building. Clerical and administration duties relating to staff as well as residents. Ensure the reception area is kept clean, is organised and welcoming at all times. Maintain confidentiality of sensitive information. The Benefits Paid annual leave The chance to be part of a growing Healthcare company 4-weekly pay Continuous professional development and training Values-led culture Opportunities for progression Pension plan (if applicable) Attractive hourly rate Access NI fee paid Monthly incentives and recognition awards Free parking We do not offer sponsorship for this role. Healthcare Ireland is an equal opportunities employer and welcome applications from all suitably qualified persons. Required Criteria To be organised and able to prioritise a varied and competitive workload Excellent communication skills with the ability to act with discretion when required The Right to Work in the UK Educated to GCSE level or equivalent standard, with a high level of literacy and numeracy Previous experience within an administration or customer service role Desired Criteria Previous administration experience within a nursing home environment Keyboard and PC skills with a basic level of proficiency for the standard range of Microsoft Office applications such as Outlook, Excel and Word About The Company We are passionate about providing the highest standards of care in safe, positive and flexible environments, which enable each person who uses our services to achieve their potential. We are committed to providing each employee with a fulfilling working environment, encouraging personal and professional development. We aim to be a first class, independent organisation delivering innovative, collaborative and value for money services. Our ultimate purpose is to work with the people who use our services and their families and friends, to enable them to take control of their lives. Company Culture Were always on the look out for people who care, whether thats caring for our residents, or in one of our roles like laundry, kitchen, administration or maintenance. Our passionate, ever-growing team means that youll be working with people who pride themselves on the work they do. Each of our Homes and our Head Office work together to achieve something excellent that truly makes a difference in peoples lives. Caring for our residents is at the heart of all we do, and wed love to have you join the team. Company Benefits Healthcare Ireland Group is not just a workplace; it's a community where your work has a purpose, and your contributions are valued. If you're passionate about making a difference and are seeking a rewarding career in healthcare, we welcome you to explore opportunities with us and help continue our legacy of excellence in care . Retirement plan and/or pension, Employee development programs, Free parking, Competitive salary, Social Opportunities, Employee Recognition Scheme, Culture of recognition, On the job learning Salary £12.73 per hour Benefits: Retirement plan and/or pension Employee development programs Free parking Competitive salary Social Opportunities Employee Recognition Scheme TPBN1_NI
Receptionist in Newtownabbey employer: Healthcare Ireland Group
At Bohill Care Home, we pride ourselves on being an exceptional employer, offering a supportive and values-led culture that prioritises the well-being of both our residents and staff. With exciting expansion plans, employees have ample opportunities for professional growth and development, alongside competitive benefits such as paid annual leave, a pension plan, and recognition awards. Join our passionate team in Coleraine, where your contributions directly impact the lives of those we care for, all within a beautiful and safe environment.
