Administrator JBLE1_NI in Ballymena

Do you thrive in a busy environment? Have you experience in administration and are looking to move into a role where you will gain exposure to a wide range of duties?

The Home Be Part of the Team at Slemish Nursing Home Where Care Feels Like Home. Located on the outskirts of Ballymena and just a short walk from local churches and shops, Slemish Nursing Home has been providing trusted care to the community for over 35 years. Our dedicated team is proud to offer high-quality Nursing Care, with specialist support in Palliative Care, End of Life Care, and Physical Disability Care services that are highly respected and valued within the local community.

With the completion of our brand-new extension, Slemish Nursing Home will soon accommodate up to 63 residents, providing even more opportunities to deliver exceptional, person-centred care. We operate with an Open House policy, welcoming families and friends at any time, helping to create a genuine sense of home and belonging for all who walk through our doors. If you're passionate about making a difference and want to be part of a compassionate, experienced team, we'd love to hear from you.

The Role

Working closely with the Home Manager, you will play an essential role in supporting the daily operation of the Home by managing the administrative tasks, and also being the first port of call for residents, family members and team members with any queries they may have. As Administrator, you will also build strong relationships with the Finance, HR and Recruitment teams at Head Office, in order to meet the administrative needs of the Home.

Main Responsibilities

• Reception duties - greet visitors, answer phones, and manage email correspondence.
• Record management - maintain and update resident files, ensuring confidentiality and compliance with data protection regulations.
• Scheduling - assist in scheduling appointments, meetings, and staff rotas.
• Staff support - help manage timesheets, track attendance, and coordinate training sessions.
• Financial administration - assist with processing invoices, managing petty cash, and supporting resident billing queries.
• General office tasks - handle filing, ordering supplies, and supporting the management team with ad hoc administrative duties.

The Benefits

• Paid annual leave
• The chance to be part of a growing Healthcare company
• Continuous professional development and training
• Values-led culture
• Opportunities for progression
• Pension plan (if applicable)
• Attractive hourly rate
• Access NI fee paid for
• Monthly incentives and recognition awards
• Free parking

This is a full-time role Monday-Friday. We do not offer sponsorship for this role. Healthcare Ireland are an equal opportunities employer and welcome applications from all suitably qualified persons.

Required Criteria

• Right to work in the UK.
• A minimum of 2 years experience within an administrative or customer service role (preferably a nursing home environment) is essential.
• Educated to GCSE level or equivalent standard, with a high level of English and numeracy.
• Excellent keyboard and PC skills with an excellent level of proficiency for Microsoft Office applications such as Word and Excel.
• Exceptional administration, organisation and receptionist skills.

About The Company

We are passionate about providing the highest standards of care in safe, positive and flexible environments, which enable each person who uses our services to achieve their potential. We are committed to providing each employee with a fulfilling working environment, encouraging personal and professional development. We aim to be a first-class, independent organisation delivering innovative, collaborative and value for money services. Our ultimate purpose is to work with the people who use our services and their families and friends, to enable them to take control of their lives.

Company Culture

We're always on the look out for people who care, whether that's caring for our residents, or in one of our roles like laundry, kitchen, administration or maintenance. Our passionate, ever-growing team means that you'll be working with people who pride themselves on the work they do. Each of our Homes and our Head Office work together to achieve something excellent that truly makes a difference in people's lives. Caring for our residents is at the heart of all we do, and we'd love to have you join the team.

Company Benefits

Healthcare Ireland Group is not just a workplace; it's a community where your work has a purpose, and your contributions are valued. If you're passionate about making a difference and are seeking a rewarding career in healthcare, we welcome you to explore opportunities with us and help continue our legacy of excellence in care.

Retirement plan and/or pension, Employee development programs, Free parking, Competitive salary, Social Opportunities, Employee Recognition Scheme, Culture of recognition, On the job learning.

Salary £14.10 per hour.