At a Glance
- Tasks: Be the friendly face of our care home, greeting visitors and handling queries.
- Company: Join a caring team at Healthcare Homes, dedicated to providing excellent service.
- Benefits: Earn £12.71 per hour with flexible hours and a supportive work environment.
- Other info: Enjoy a dynamic role with opportunities to grow in a caring community.
- Why this job: Make a difference in people's lives while developing your communication skills.
- Qualifications: A positive attitude and good IT skills are essential; experience is a plus.
The predicted salary is between 12.71 - 12.71 £ per hour.
Fornham House, Bury St Edmunds
25.5 hours per week - This includes working every other weekend.
Week 1: Tuesday - Friday 9am-3pm
Week 2: Monday - Wednesday 9am-3pm and Saturday - Sunday 9am-3pm
£12.71 per hour
Healthcare Homes are recruiting for a Receptionist to join our team! As a receptionist, you are the face of our care home, greeting visitors and relatives when they arrive and directing them to their desired destination and dealing with initial queries over the telephone. You will also be responsible for general administrative work as well as supporting the Home Manager with appointments and referrals.
The successful candidate will be presentable, supportive and good at building relationships. Good IT skills and administration experience are desirable but a positive and friendly attitude is essential.
If you are interested in this role and would like to hear more about working as a Receptionist, then please get in touch.
Receptionist employer: Healthcare Homes Holdings Limited
Healthcare Homes is an exceptional employer, offering a supportive and friendly work environment where you can truly make a difference in the lives of residents and their families. With opportunities for personal growth and development, as well as a commitment to employee well-being, working at our Bury St Edmunds location provides a rewarding experience that goes beyond just a job. Join us and be part of a team that values compassion and community.
Contact Details:
Healthcare Homes Holdings Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Healthcare Homes Holdings Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Healthcare Homes Holdings Limited and let us see your personality shine through!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Healthcare Homes Holdings Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Healthcare Homes Holdings Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Healthcare Homes Holdings Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Healthcare Homes Holdings Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Healthcare Homes Holdings Limited will surely appreciate.
