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- Tasks: Lead and manage healthcare projects, ensuring timely delivery and client satisfaction.
- Company: Join HCG, a global leader in healthcare communications, driving impactful medical science.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in healthcare while collaborating with passionate professionals in a dynamic environment.
- Qualifications: Degree in life sciences or related fields; 3-4 years of account management experience required.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
The predicted salary is between 48000 - 72000 £ per year.
Healthcare Consultancy Group (HCG) is the global healthcare communications partner for pharma and biotech that accelerates the impact of medical science.
HCG boldly defines the healthcare communications landscape at the convergence of people, purpose, science, and technology, driving the impact that pharma needs to realize the promise of innovative medicines.
We’ve created a unique model of four powerhouses—Commercial & Marketing, Medical Affairs, Publications, Regulatory—that enables hyperconnected, audience-centric engagement that delivers health impacts for our clients.
Why? Science requires it. HCPs demand it. Patients deserve it. Pharma inspires it.
Our Purpose
We accelerate the impact of science.
Scientific discovery moves humanity forward, creating better ways to connect, to care, to live. The innovations our clients create not only improve lives but save them. We work every day to maximize that impact.
With the unrivaled ability to define what’s next, we keep clients ahead of the evolving industry landscape. Equally expert in the science and the humans behind it, we interrogate our client’s challenge to identify real opportunity. Our industry foresight is matched with relentless execution, and we partner with clients to ensure their story connects with the right audience when it matters most.
Together, we move medicine closer to patients. Together, we accelerate the impact of science.
As a Senior Account Manager , you will execute projects independently with the support and direction of the Account Lead, including, but not limited to, timeline development and management, financial reporting and management, client-contact report development, client meeting agendas and action-item report development, interaction and coordination with other internal stakeholders (including scientific services, editorial, creative, and digital), onsite program management, materials development, concept planning, and coordination with external vendors. You will own all aspects of client and project management, including internal and client-facing kickoff meetings at the start of an initiative through to completion and delivery.
What You Will Do:
- Execute projects autonomously, with proven knowledge of internal processes, and capably and directly manage projects while working with interdepartmental teams
- Provide expert oversight of Workfront and other content management databases/portals (if applicable to account, eg, Veeva, Datavision)
- Work closely with Finance Director for accurate picture and preservation of account financials
- Correctly use existing financial tools (eg, Job Position Report) to keep team abreast of key financial data trackers and accurately use forecasting platform, in addition to keeping the team forecast up to date
- Develop client budgets, scope of work, and estimates with minimal revision needed
- Partner with clients independently and lead client meetings and calls with focus on project status and completion
- Accurately complete client-contact reports with minimal supervision/revision
- Understand and internally discuss client strategy and/or objectives
- At times oversee the work of and provide direction to junior team members and delegate projects to provide experience and knowledge transfer
- Take the lead on interdepartmental relationship issues and identify and solve problems, give and receive constructive criticism in an assertive way, and immediately and helpfully address conflicts with peers
- Participate in and contribute to select business planning sessions
- Assist in preparation of new business pitches/presentations, including research, scheduling, and other internal needs
Requirements:
- Degree in life science or degree in liberal arts, marketing or communications, with a strong appreciation for medical communications and scientific storytelling, and an interest in pharmaceutical marketing
- 3-4 years of experience in account/project management in an agency setting; some pharmaceutical or healthcare-focused client experience required
- Expertise in MS Office (MS Outlook, Word, Excel, Project, and PowerPoint)
- Exceptional interpersonal skills
- Excellent communication (written and oral), analytical, interpersonal, and problem-solving skills
- Ability to work independently and within a team
- Solution focused, with a high degree of problem solving
- Passion for excellence and extremely detail oriented
- Comfortable leading client calls
- Highly organized, able to manage time and prioritize tasks
- Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts)
The Healthcare Consultancy Group is an Equal Opportunity Employer. We welcome all applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.
Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice .
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Senior Account Manager London, UK employer: Healthcare Consultancy Group
Contact Detail:
Healthcare Consultancy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager London, UK
✨Tip Number 1
Familiarise yourself with the latest trends in healthcare communications and pharmaceutical marketing. Understanding the current landscape will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the healthcare consultancy field. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at HCG.
✨Tip Number 3
Prepare to discuss specific projects you've managed in the past, especially those related to pharmaceuticals or healthcare. Highlight your problem-solving skills and how you've successfully led teams to achieve project goals.
✨Tip Number 4
Showcase your proficiency in tools like MS Office and any content management databases relevant to the role. Being able to speak confidently about your technical skills can set you apart from other candidates.
We think you need these skills to ace Senior Account Manager London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the healthcare or pharmaceutical sectors. Use specific examples that demonstrate your ability to manage projects and client relationships effectively.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your passion for healthcare communications. Mention how your skills align with HCG's mission to accelerate the impact of science and improve patient outcomes.
Showcase Relevant Skills: In your application, emphasise your expertise in MS Office and any content management databases you have used. Highlight your exceptional communication and problem-solving skills, as these are crucial for the Senior Account Manager role.
Prepare for Potential Questions: Think about how you would respond to questions regarding your project management experience and your approach to client relationships. Be ready to discuss specific challenges you've faced and how you overcame them, as this will demonstrate your capability for the role.
How to prepare for a job interview at Healthcare Consultancy Group
✨Know Your Client's Needs
Before the interview, research the Healthcare Consultancy Group and understand their clients' needs in the pharmaceutical and biotech sectors. Be prepared to discuss how your experience aligns with their mission to accelerate the impact of medical science.
✨Demonstrate Project Management Skills
Highlight your project management experience by discussing specific examples where you successfully managed timelines, budgets, and client relationships. Use metrics to showcase your achievements and how they contributed to project success.
✨Showcase Communication Abilities
As a Senior Account Manager, excellent communication is key. Prepare to demonstrate your written and verbal communication skills through clear and concise answers. Consider sharing examples of how you've effectively led client meetings or resolved conflicts.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of past challenges you've faced in account management and how you overcame them. Be ready to discuss your approach to identifying issues and implementing solutions.
