Senior Account Director London, UK

Healthcare Consultancy Group (HCG) is the global healthcare communications partner for pharma and biotech that accelerates the impact of medical science. HCG boldly defines the healthcare communications landscape at the convergence of people, purpose, science, and technology, driving the impact that pharma needs to realise the promise of innovative medicines.

Our Purpose: We accelerate the impact of science. Scientific discovery moves humanity forward, creating better ways to connect, to care, to live. The innovations our clients create not only improve lives but save them. We work every day to maximise that impact.

As a Senior Account Director, you will independently manage medical education plans for brands from strategic concept development through implementation and financial reconciliation, driving daily development and execution of account initiatives. You will be responsible for building client relationships and trust by leading project management initiatives across client teams.

What You Will Do:

• Act as a resource for client, ensuring resolution of day‑to‑day account issues.
• Understand client needs; write proposals to address unmet client needs and opportunities.
• Advise clients on project development and objectives, communication strategies, and tactical recommendations; and make concise recommendations to help move business forward.
• Regularly perform account analysis, proactively raising issues and/or suggesting changes to enhance profitability and prevent project overages.
• Demonstrate ability to lead projects and programs to completion accurately, on time, and within budget.
• Be responsible for overall account fiscal status, including reconciliation.
• Contribute to and/or lead monthly forecasting exercises.
• Manage, develop, and mentor direct reports, providing directional guidance to client‑facing teams across a wide range of responsibilities.
• Oversee execution of all account initiatives from inception through completion; create actionable plans, provide ongoing feedback for direct reports.
• Collaborate with other department heads to ensure project continuity and quality, and timely product end results.
• Be an active participant and leader in client pitches, delivering logical, succinct, appropriate, and compelling messages.

Requirements:

• Degree in life science or degree in liberal arts, marketing or communications, with a strong appreciation for medical communications and scientific storytelling, and an interest in pharmaceutical marketing.
• A minimum of 5 years’ experience in health/medical pharmaceuticals or biotech, and/or technical communications.
• Understanding of market dynamics in therapeutic areas is preferred.
• Understanding of scientific messaging, KOL/DOL engagement strategies, and meetings management for advisory boards, symposia and promotional speaker training.
• Comprehension of medical terminology.
• Availability and willingness to travel as needed.
• Experience estimating costs and developing budgets.
• Prior supervisory experience and the ability to motivate others to attain goals.

The Healthcare Consultancy Group is an Equal Opportunity Employer. We welcome all applicants, without regard to race, colour, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.