Account Director, Client Services in Manchester

Account Director, Client Services in Manchester

Manchester Full-Time 60000 - 75000 £ / year (est.) No home office possible
Healthcare Consultancy Group - HCG

At a Glance

  • Tasks: Manage client relationships and drive account growth through strategic planning and execution.
  • Company: Join a global leader in medical communications with a purpose-driven culture.
  • Benefits: Competitive salary, professional development, and a focus on inclusivity.
  • Why this job: Make a real impact in healthcare by telling compelling scientific stories.
  • Qualifications: 5+ years in medical communications and strong communication skills required.
  • Other info: Opportunity for leadership and career growth in a dynamic environment.

The predicted salary is between 60000 - 75000 £ per year.

At Omnicom Health Medical Communications, we give science a story to tell. As a global leader in publications, medical affairs, regulatory consultation, and AOR medical communications, we boldly define the journey from molecule to market for pharmaceutical and biotech clients. Our agency is powered by the convergence of highly skilled people, a higher purpose, and the nexus of science and technology innovation. We support 150+ transformational medicines across pharma, biotech, and healthcare. From early‑stage discovery through commercialization, Omnicom Health Medical Communications partners with the medical communications community across the lifecycle of their assets—supercharging their science to engage and reach healthcare professionals.

The Account Director will independently manage medical education plans for brands from strategic concept development through implementation and financial reconciliation, driving daily development and execution of account initiatives, and will serve as a main client contact. This individual will also leverage their scientific acumen and tactical experience to assist in the organic growth of the account, as well as support and manage direct reports.

What You Will Do

  • Develop and maintain positive client relationships by serving as account key contact; grow account and revenue organically by implementing growth mindset and providing value to the client.
  • Have a strategic understanding of the brand and marketplace to support content reviews and tactical recommendations.
  • Manage the development and production of account‑assigned communication tactics, either independently or as supervisor of account team.
  • Develop external correspondence associated with tactical development and coordination.
  • Strengthen and leverage key opinion leader relationships.
  • Be responsible for overall account fiscal status, including reconciliation.
  • Support creation of annual brand tactical plan and financial estimates.
  • Leverage all account relationships (medical, clinical) to increase account revenues of brands and therapeutic class categories.
  • Gain experience in managing an entire account brand from assisting in strategic concept development through tactical implementation.

Requirements

  • Degree in life science or degree in liberal arts, marketing or communications, with a strong appreciation for medical communications and scientific storytelling, and an interest in pharmaceutical marketing.
  • 5+ years of experience in medical communications, in an account management setting.
  • Excellent communication (written and oral), analytical, interpersonal, and problem-solving skills.
  • Ability to work independently and within a team.
  • Proven leadership across all facets: self, individual, team, and client.
  • Solution focused, with a high degree of problem-solving.
  • Comfortable leading client strategy.
  • Highly organized, able to manage time and prioritize tasks for self and for others.
  • Passion for excellence and extremely detail oriented.
  • Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts).

Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.

We will process your personal data in accordance with our Recruitment Privacy Notice.

Account Director, Client Services in Manchester employer: Healthcare Consultancy Group - HCG

At Omnicom Health Medical Communications, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through our focus on developing inclusive teams and providing opportunities for professional advancement in the dynamic field of medical communications. Located at the heart of the healthcare industry, we offer a unique chance to engage with transformative medicines while working alongside passionate professionals dedicated to making a meaningful impact.
Healthcare Consultancy Group - HCG

Contact Detail:

Healthcare Consultancy Group - HCG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Director, Client Services in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.

✨Tip Number 2

Prepare for interviews by researching the company and its clients. Understand their values and recent projects. We want you to walk in feeling confident and ready to discuss how your skills can help them tell their science stories even better!

✨Tip Number 3

Showcase your expertise during interviews. Bring examples of your past work, especially those that highlight your strategic thinking and client management skills. We believe that demonstrating your experience can really set you apart from the competition.

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show your genuine interest in the role.

We think you need these skills to ace Account Director, Client Services in Manchester

Client Relationship Management
Strategic Understanding
Content Development
Tactical Recommendations
Key Opinion Leader Engagement
Financial Reconciliation
Account Growth Strategy
Medical Communications Expertise
Analytical Skills
Communication Skills
Leadership Skills
Problem-Solving Skills
Organisational Skills
Attention to Detail
Team Collaboration

Some tips for your application 🫡

Show Your Passion for Science: When writing your application, let your enthusiasm for medical communications and scientific storytelling shine through. We want to see how your background in life sciences or liberal arts fuels your interest in the pharmaceutical industry.

Tailor Your Experience: Make sure to highlight your relevant experience in account management and medical communications. We’re looking for specific examples that demonstrate your ability to manage client relationships and drive account growth—so don’t hold back!

Be Clear and Concise: Your written application should be well-structured and easy to read. Use clear language and avoid jargon where possible. We appreciate a straightforward approach that showcases your communication skills, as they are key for this role.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive—something we value highly!

How to prepare for a job interview at Healthcare Consultancy Group - HCG

✨Know Your Science

Make sure you brush up on your scientific knowledge and the latest trends in medical communications. Being able to discuss how science translates into effective communication will impress your interviewers and show that you understand the core of the role.

✨Showcase Your Client Management Skills

Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you’ve grown accounts and provided value, as this is crucial for the Account Director position.

✨Demonstrate Strategic Thinking

Be ready to discuss your approach to developing strategic plans for brands. Think about how you can align your strategies with market needs and client goals, and be prepared to share specific tactics you've implemented in previous roles.

✨Ask Insightful Questions

Prepare thoughtful questions about the company’s approach to medical communications and their expectations for the Account Director role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Account Director, Client Services in Manchester
Healthcare Consultancy Group - HCG
Location: Manchester

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