At a Glance
- Tasks: Support proactive care for patients with complex needs and coordinate multidisciplinary team discussions.
- Company: Join Central London Healthcare, a compassionate and patient-centred organisation.
- Benefits: Enjoy 30 days annual leave, NHS pension, and a cycle to work scheme.
- Other info: Dynamic role with opportunities for ongoing training and career development.
- Why this job: Make a real difference in patients' lives while developing your skills in healthcare.
- Qualifications: Experience in primary care or community services and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
The MDT Care Coordinator supports the delivery of joined‑up, proactive care for patients with complex health and social needs. The role ensures patients are prepared for MDT discussion, actions are followed through, and communication between professionals, services, and patients is clear and timely. The postholder acts as a central point of contact, helping patients navigate the system, reducing duplication, and ensuring no one falls through gaps in care.
Key Responsibilities
- MDT Preparation & Coordination: Identify and prepare patients for MDT discussion using agreed criteria. Gather relevant clinical, social, and care information ahead of meetings. Liaise with GPs, CNs, CCs, social care, mental health, and voluntary sector partners. Ensure consent is obtained and recorded before MDT discussion. Produce agendas, circulate meeting papers, and support smooth running of MDT sessions.
- Post‑MDT Follow‑Up: Record MDT outcomes and ensure actions are allocated to the correct professionals. Track progress of actions and elevate delays or risks. Update patient records with clear, accurate documentation. Communicate outcomes to patients, carers, and relevant services.
- Patient Support & Navigation: Act as a named point of contact for patients with complex needs. Support patients to understand their care plans and next steps. Coordinate referrals, appointments, and follow‑up tasks across services. Help patients access community, social care, and voluntary sector support.
- Proactive Care & Population Health: Support practices with proactive care reviews and quarterly review cycles. Work with CCs and CNs to identify patients at risk of deterioration. Contribute to neighbourhood‑level population health initiatives. Support the pilot phase of MDT development and help refine processes.
- Communication & Partnership Working: Build strong working relationships with GP practices, social care, mental health, community nursing, and other MDT partners. Ensure timely information‑sharing in line with IG requirements. Participate in neighbourhood meetings, training, and development sessions.
- Administration & Data Quality: Maintain accurate records, trackers, and dashboards. Support reporting requirements for the Proactive Care specification. Ensure data is handled in line with GDPR and NHS IG standards.
Skills & Experience Required
- Essential: Experience working in primary care, community services, or a similar health/social care setting. Strong organisational and coordination skills. Excellent communication skills with patients and professionals. Ability to manage competing priorities and work independently. Understanding of confidentiality, consent, and information governance. Confident using clinical systems (EMIS/SystmOne) and Microsoft Office.
- Desirable: Experience supporting MDTs or complex case management. Knowledge of local health, social care, and voluntary sector pathways. Experience working with vulnerable or complex patients. Training in care navigation or care coordination.
Behaviours & Values
- Compassionate, patient‑centred approach.
- Collaborative and solution‑focused.
- Respectful, professional, and able to handle sensitive situations.
- Committed to improving patient experience and reducing inequalities.
Additional Information
The role may require working across multiple practice sites. The postholder will be expected to participate in ongoing training, including MDT development, care navigation, and population health approaches. This role is part of a developing MDT model and may evolve as the pilot progresses.
Cycle to work scheme, discretionary pay progression and bonus scheme, Employee Assistance Program (EAP), enhanced annual leave entitlement (30 days full-time, pro-rata for part‑time), eye care voucher scheme through partnership with Specsavers, free tea/coffee etc., life assurance scheme, modern clinic at South Westminster Centre, modern office, NHS Pension, Refer & Earn scheme, We Care Wellbeing through Canada Life including 24/7 GP access for employee and immediate family, Toothfairy Dentist on Demand, myStrength personal wellbeing support and CBT Therapy.
MDT Care Coordinator employer: Healthcare Central London
Central London Healthcare CiC is an exceptional employer that prioritises patient-centred care and fosters a collaborative work environment. With a strong commitment to employee wellbeing, the company offers generous benefits such as enhanced annual leave, a cycle to work scheme, and access to comprehensive support services. Employees are encouraged to grow through ongoing training and development opportunities, making it an ideal place for those looking to make a meaningful impact in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land MDT Care Coordinator
✨Tip Number 1
Get to know the company! Research Central London Healthcare CiC and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local health events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to MDT coordination and patient care. Use real-life examples from your experience to demonstrate your skills and how you can contribute to the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression. Plus, it shows that you’re proactive and keen on the opportunity!
We think you need these skills to ace MDT Care Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the MDT Care Coordinator role. Highlight your experience in primary care or community services, and show how your skills align with the responsibilities outlined in the job description.
Showcase Your Communication Skills:Since this role involves a lot of communication with patients and professionals, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect this ability.
Highlight Organisational Skills:The MDT Care Coordinator needs strong organisational and coordination skills. Provide examples in your application that showcase how you've successfully managed competing priorities or coordinated complex tasks in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining our team!
How to prepare for a job interview at Healthcare Central London
✨Know Your MDT Inside Out
Before the interview, make sure you understand what a Multi-Disciplinary Team (MDT) is and how it operates. Familiarise yourself with the key responsibilities of the role, especially around patient preparation and follow-up actions. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves liaising with various professionals and patients, be prepared to demonstrate your communication skills. Think of examples where you've successfully navigated complex conversations or helped someone understand their care plan. This will highlight your ability to build strong relationships, which is crucial for this position.
✨Be Ready to Discuss Organisational Skills
The MDT Care Coordinator needs to juggle multiple tasks and priorities. Come prepared with specific examples of how you've managed competing priorities in the past. Whether it's coordinating appointments or tracking patient outcomes, showing your organisational prowess will set you apart from other candidates.
✨Understand the Importance of Patient-Centred Care
This role is all about supporting patients with complex needs. Be ready to discuss your approach to compassionate, patient-centred care. Share experiences where you've gone above and beyond to ensure a patient felt supported and understood, as this aligns perfectly with the values of the organisation.
