At a Glance
- Tasks: Support proactive care for patients with complex needs and coordinate multidisciplinary team discussions.
- Company: Join Central London Healthcare, a compassionate and patient-centred organisation.
- Benefits: Enjoy 30 days annual leave, cycle to work scheme, and employee assistance programmes.
- Other info: Dynamic role with opportunities for ongoing training and career development.
- Why this job: Make a real difference in patients' lives while developing your skills in healthcare coordination.
- Qualifications: Experience in health/social care, strong communication, and organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
The MDT Care Coordinator supports the delivery of joined‑up, proactive care for patients with complex health and social needs. The role ensures patients are prepared for MDT discussion, actions are followed through, and communication between professionals, services, and patients is clear and timely. The postholder acts as a central point of contact, helping patients navigate the system, reducing duplication, and ensuring no one falls through gaps in care.
Key Responsibilities
- MDT Preparation & Coordination
- Identify and prepare patients for MDT discussion using agreed criteria.
- Gather relevant clinical, social, and care information ahead of meetings.
- Liaise with GPs, CNs, CCs, social care, mental health, and voluntary sector partners.
- Ensure consent is obtained and recorded before MDT discussion.
- Produce agendas, circulate meeting papers, and support smooth running of MDT sessions.
- Post‑MDT Follow‑Up
- Record MDT outcomes and ensure actions are allocated to the correct professionals.
- Track progress of actions and escalate delays or risks.
- Update patient records with clear, accurate documentation.
- Communicate outcomes to patients, carers, and relevant services.
- Patient Support & Navigation
- Act as a named point of contact for patients with complex needs.
- Support patients to understand their care plans and next steps.
- Coordinate referrals, appointments, and follow‑up tasks across services.
- Help patients access community, social care, and voluntary sector support.
- Proactive Care & Population Health
- Support practices with proactive care reviews and quarterly review cycles.
- Work with CCs and CNs to identify patients at risk of deterioration.
- Contribute to neighbourhood‑level population health initiatives.
- Support the pilot phase of MDT development and help refine processes.
- Communication & Partnership Working
- Build strong working relationships with GP practices, social care, mental health, community nursing, and other MDT partners.
- Ensure timely information‑sharing in line with IG requirements.
- Participate in neighbourhood meetings, training, and development sessions.
- Administration & Data Quality
- Maintain accurate records, trackers, and dashboards.
- Support reporting requirements for the Proactive Care specification.
- Ensure data is handled in line with GDPR and NHS IG standards.
Skills & Experience Required
- Experience working in primary care, community services, or a similar health/social care setting.
- Strong organisational and coordination skills.
- Excellent communication skills with patients and professionals.
- Ability to manage competing priorities and work independently.
- Understanding of confidentiality, consent, and information governance.
- Confident using clinical systems (EMIS/SystmOne) and Microsoft Office.
Desirable
- Experience supporting MDTs or complex case management.
- Knowledge of local health, social care, and voluntary sector pathways.
- Experience working with vulnerable or complex patients.
- Training in care navigation or care coordination.
Behaviours & Values
- Compassionate, patient‑centred approach.
- Collaborative and solution‑focused.
- Respectful, professional, and able to handle sensitive situations.
- Committed to improving patient experience and reducing inequalities.
Additional Information
- The role may require working across multiple practice sites.
- The postholder will be expected to participate in ongoing training, including MDT development, care navigation, and population health approaches.
- This role is part of a developing MDT model and may evolve as the pilot progresses.
Benefits
- Cycle to work scheme
- Discretionary pay progression and bonus scheme
- Employee Assistance Program (EAP)
- Enhanced annual leave entitlement (30 days full-time, pro-rata for part-time)
- Eye care voucher scheme through partnership with Specsavers
- Free tea/coffee etc.
- Life Assurance scheme
- Modern clinic at South Westminster Centre
- Modern office
- NHS Pension
- Refer & Earn scheme
- We Care Wellbeing through Canada Life including 24/7 GP access for employee and immediate family, Toothfairy Dentist on Demand, myStrength personal wellbeing support and CBT Therap
MDT Care Coordinator in London employer: Healthcare Central London
Central London Healthcare CiC is an exceptional employer that prioritises the well-being of both its patients and staff. With a compassionate, patient-centred work culture, employees benefit from extensive training opportunities, a generous annual leave entitlement, and a supportive environment that fosters professional growth. Located in the heart of London, the role of MDT Care Coordinator offers unique advantages such as access to modern facilities and a collaborative team dedicated to improving health outcomes for complex patients.
StudySmarter Expert Advice🤫
We think this is how you could land MDT Care Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work with MDTs. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of care coordination and MDT processes. We recommend practising common interview questions and scenarios related to patient support and communication to show you're ready for the role.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and show your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website for the best chance at landing that MDT Care Coordinator role. We make it easy for you to showcase your skills and experience directly to the hiring team!
We think you need these skills to ace MDT Care Coordinator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the MDT Care Coordinator role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills:Since communication is key in this role, give examples of how you've effectively communicated with patients and professionals in the past. We want to see your ability to convey information clearly and compassionately.
Highlight Organisational Skills:This role requires strong organisational skills, so be sure to mention any relevant experiences where you've successfully managed multiple tasks or priorities. We love seeing how you keep things running smoothly!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process easier for everyone involved.
How to prepare for a job interview at Healthcare Central London
✨Know Your MDT Inside Out
Before the interview, make sure you understand the role of a Multi-Disciplinary Team (MDT) and how it operates. Familiarise yourself with the key responsibilities outlined in the job description, especially around patient preparation and communication. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Care Coordinator, you'll need to communicate effectively with various professionals and patients. Prepare examples from your past experiences where you've successfully navigated complex conversations or resolved misunderstandings. This will highlight your ability to build strong relationships and ensure clear information sharing.
✨Demonstrate Organisational Prowess
The role requires strong organisational skills, so be ready to discuss how you manage competing priorities. Think of specific instances where you've coordinated multiple tasks or projects simultaneously. This will illustrate your capability to handle the demands of the position and keep everything on track.
✨Emphasise Your Patient-Centred Approach
The job is all about improving patient experience, so come prepared to talk about your compassionate approach to care. Share stories that reflect your commitment to understanding and supporting patients with complex needs. This will resonate well with the interviewers and align with their values.
