Clinical Auditor in London

Salary: Up to £68,000 per annum (HCAS inclusive)

Hours: Full time - 3 days/week for Auditing function, 2 days per week clinical

Responsible to: Head of Pharmacy and Clinical Services

Key Relationships:

• Head of Service Delivery
• ADHD Service Manager
• ADHD Consultant Lead
• Head of Peoples Team
• Head of Quality Assurance
• Director of Operations
• ADHD Assessors and Titrators
• ICB contract leads

Background: Healthcare Central London is the GP Federation covering the Central London borough area. The organisation supports 27 General Practices and 4 Primary Care Networks (PCNs). We operate a number of NHS contracts and have now been successfully awarded NHS contracts to deliver specialist Attention Deficit Hyperactivity Disorder (ADHD) services. Our vision is to be recognised as a leading GP provider network, run by clinicians for the benefit of our local population. We will achieve this by working with patients and partners to ensure high quality services are delivered to patients we are commissioned to care for. Our approach is to deliver exceptional assistance to our General Practice members and to operate our NHS contracts in a manner that supports our Practices and their patients providing services economically, locally, promptly, and in a familiar environment.

Job Role: The Clinical Auditor, ADHD service will support clinical governance processes by delivering reviews to measure and improve the quality and effectiveness of the ADHD service. The Clinical Auditor will be responsible for undertaking clinical audit and compliance work to provide assurance on the appropriateness of patient management (in line with appropriate local and national guidelines, best practice and team resource) and assess patient outcomes. An in-depth understanding of ADHD and its management are crucial to successful delivery of this role and on-going continuous professional development in the field will be expected. Delivery of clinical sessions will be required.

Key Tasks and Responsibilities:

• Improve patient care through clinical audit by designing and setting up projects, collecting and analysing data, writing reports and formulating recommendations for changes to practice.
• Promote an evidence based culture to the clinical practice in the ADHD service.
• Participate in the ADHD multi-disciplinary team meetings.
• Support the Lead Consultant, ADHD service and Head of Pharmacy and Clinical Services with quality assurance and improvement.
• Support data collection for compliance assurance required by Integrated Care Boards or their appointed representatives.

Responsibilities:

• Co-ordinate and manage clinical audit projects including setting up a project timetable that is achievable and meets the project's methodology.
• Plan data collection, inputting, analysis and report writing so that reports are delivered according to the required timescales.
• Design data collection tools for each project in collaboration with the HCL Business Intelligence team.
• Liaise with the internal and external agencies to receive relevant clinical, performance and operational information.
• Review, interpret and extract information from a variety of sources including recordings of patient consultations where available, patient electronic records, and other sources as required in order to collect data.
• Set-up spreadsheets and accurately input data for each audit project.
• Conduct literature searches and obtain relevant references to ensure up to date practice is promoted.
• Set up project advisory/steering groups, incorporating members from multidisciplinary backgrounds and user representatives, as appropriate.
• Utilise SystmOne to conduct consultation and prescribing audits.
• Undertake explorative data analysis, using qualitative and quantitative statistical analysis techniques.
• Interpret findings to develop recommendations for changes to clinical practice.
• Report progress and present findings to relevant committees.
• Produce written reports using a scientific reporting format.
• Liaise with relevant committees and departments throughout HCL to facilitate the implementation of recommendations and changes in practice.
• Maintain accurate, up-to-date records of ongoing clinical audits.
• Assist in the development of HCL's Clinical Audit Work Plan and future clinical audit activities.
• Contribute to other HCL quality improvement projects as necessary.
• Identify research opportunities in the service and work with the HCL Research and ADHD senior leadership teams to develop and implement successful research projects.
• Be responsible for the organisation, planning of own workload to meet set deadlines.
• Compliance with KPI monitoring.
• Ensure all clinical elements of commissioning KPIs are routinely collated and reported to ICB Contracting Leads as per agreed schedules and ad hoc when required.
• Work with the Operational Leads to ensure joined up reports are prepared for internal and external stakeholders as required.
• Ensure individual clinicians receive feedback on their work in order to promote a culture of continuous improvement and learning.
• Identify trends across the service and promote shared learning across all staff to raise quality across the organisation.
• Suggest quality improvement projects that can further develop the service to patients.
• Ensure appropriate re-audit to demonstrate embedding of lessons learnt and improvement.
• Support other staff undertaking clinical audit (both internally and externally) by providing individual tuition and contributing to clinical audit training sessions.
• Support dissemination of service performance and learning by preparing communications in appropriate formats.
• Engage with patients to collate their feedback, suggestions etc. with a view to co-building a high quality service.
• Support investigations of incidents in line with the NHS LFPSE.
• Consider and develop opportunities to publish and demonstrate the service excellence via journal articles, conferences etc.
• Handle information which may be sensitive, complex or confidential and appropriately record.