At a Glance
- Tasks: Lead and develop a national ADHD service, ensuring high-quality care delivery.
- Company: Healthcare Central London, a pioneering federation of GP practices.
- Benefits: Hybrid working, competitive salary, and a chance to shape mental health services.
- Other info: Join a values-led culture with career-defining leadership opportunities.
- Why this job: Make a real impact on ADHD care and drive innovation in healthcare.
- Qualifications: Senior operational management experience and passion for mental health services.
The predicted salary is between 55000 - 68000 £ per year.
Help Shape the Future of ADHD Care across England. Healthcare Central London (HCL) is launching a brand-new Adult ADHD Diagnosis & Treatment Service under NHS Right to Choose and we are looking for an exceptional Operations Manager to help mobilise, lead and grow this national service.
Hybrid - London (NW1) | 12‑Month FTC £64,000 - £68,000 per annum (DOE)
About Us: Healthcare Central London (HCL) is a federation of 30 GP practices and 4 PCNs in Westminster, delivering innovative, community‑led NHS services to over 275,000 patients. We are known for our pioneering "Octopus" care model and our strong commitment to tackling health inequalities.
The Opportunity: You will provide operational leadership for HCL's Adult ADHD Service, working closely with clinical leaders to ensure safe, compliant, high‑quality and efficient care delivery across multiple ICBs nationwide. You will lead teams, manage performance, mobilise services, strengthen governance and help shape the future of digital mental health services.
Hybrid working: Up to 2 days working from home. Expectation for some out of hours work and ‘on‑call' support especially during the mobilisation phase.
Key Responsibilities:
- Lead and develop the ADHD operational team
- Manage service mobilisation and day‑to‑day operations
- Ensure CQC compliance, governance and quality standards
- Oversee performance, rotas, reporting and SLAs
- Work with ICBs, finance, BI and digital transformation teams
- Drive service improvement and innovation
- Lead recruitment, appraisal and performance management
- Manage complaints, audits and service development
Requirements:
- Senior operational management experience
- Mental health / ADHD service experience
- Proven leadership of multidisciplinary teams
- Governance, CQC and quality improvement knowledge
- Confidence managing hybrid teams and national contracts
- Passion for innovation and service development
- Experience with mobilising new services
Benefits:
- Build and shape a national ADHD service
- Hybrid working model
- Competitive salary
- Strong values‑led culture
- Opportunity to influence real patient impact
- Career‑defining leadership opportunity
Ready to Apply? If you are driven by purpose, innovation and excellence in care delivery, we would love to hear from you. Apply now and be part of shaping the future of ADHD services in England.
Apply by: Monday 19th January
ADHD Operations Manager in London employer: Healthcare Central London
Healthcare Central London is an exceptional employer, offering a supportive and collaborative work environment for Care Navigators dedicated to improving patient care. With a strong focus on employee growth, we provide enhanced annual leave, access to an NHS Pension, and various wellness initiatives, ensuring our team members thrive both personally and professionally in the heart of Westminster.
StudySmarter Expert Advice🤫
We think this is how you could land ADHD Operations Manager in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Healthcare Central London.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Healthcare Central London.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Healthcare Central London, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace ADHD Operations Manager in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Healthcare Central London.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Healthcare Central London.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Healthcare Central London. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Healthcare Central London. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Healthcare Central London
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Healthcare Central London’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
