At a Glance
- Tasks: Support GPs by managing admin tasks and assisting with patient care.
- Company: Join a leading healthcare federation dedicated to community wellbeing.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on compassionate care and innovation.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: GCSEs in English and Maths; prior experience in a GP surgery is essential.
Salary: £30,000- £32,000 (depending on experience)
Hours: 37.5 hours per week
Location: This role will be based in a single GP practice
Key Relationships:
- 27 General Practices
- 4 PCNs
- WL ICB
- Central London Borough Team
- Westminster City Council
- Bi-Borough (West London)
- Central and North West London NHS Foundation Trust (CNWL)
- Central London Community Healthcare NHS Trust (CLCH)
- Imperial College Health Partners
Who We Are
Central London Healthcare CiC (CLH) is a federation of 27 General Practices and 4 Primary Care Networks (PCNs) in Westminster caring for more than 275,000 registered patients. We provide Community and Primary Care services to our residents, in addition to a wide range of staffing, management and administrative support to our member practices.
Our Approach
Our approach is to deliver exceptional assistance to our 27 General Practice members and to operate our NHS contracts in a manner that supports our Practices and their patients by providing services economically, locally, promptly and in a familiar environment.
Our Purpose
Our purpose is to transform Health and Wellbeing in our communities.
Our Vision
Our Vision is to be the Healthcare Provider of choice, rooted in primary care.
Our Values
- Compassionate: we listen respectfully, offer the opportunity for different viewpoints, and are kind to each other
- Accountable: we work with integrity, taking accountability for our work to achieve the highest quality outcomes
- Resilient: we listen and with this feedback, we constantly build and improve
- Pioneering: we champion change, embrace creativity and promote innovation and new ways of thinking
- Aspirational: we nurture and motivate so our people are enabled to reach their full potential
JOB ROLE
General Practice Assistants (GPAs) form part of a multi-disciplinary team within primary care, and provide a support role, carrying out administrative tasks, combined in some areas with basic clinical duties, helping to free up GPs time and contribute to the smooth running of appointments, improving patients experience in the surgery.
Key Tasks And Responsibilities
- Check and monitor the practice incoming emails that are received in the NHS Email account, responding to patient
- Sorting all clinical post and prioritising for the GP in terms of actions.
- Signposting some post to others such as clinical pharmacist etc
- Extracting all information from clinical letters that needs coding and adding to notes
- Arranging appointments, referrals, tests and follow up appointments of patients
- Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment
- Dipping urine, taking blood pressure, ECGs & phlebotomy
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
- Explaining treatment procedures to patients
- Helping the GP liaise with outside agencies e.g. getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
- Support the GP with immunisations/wound care
Requirements
- GCSE grade A to C in English and Maths or equivalent
Knowledge and Experience
- Candidates must have prior experience of working in a receptionist or administrative role in a GP surgery.
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a healthcare setting
Skills / Abilities
- Excellent communication skills (written and oral)
- Strong IT skills
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Problem solving and analytical skills
- Ability to follow policies and procedures
General Practice Assistant (GPA) employer: Healthcare Central London
Healthcare Central London is an exceptional employer, offering a supportive and collaborative work environment for Care Navigators dedicated to improving patient care. With a strong focus on employee growth, we provide enhanced annual leave, access to an NHS Pension, and various wellness initiatives, ensuring our team members thrive both personally and professionally in the heart of Westminster.
StudySmarter Expert Advice🤫
We think this is how you could land General Practice Assistant (GPA)
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like Healthcare Central London before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at Healthcare Central London. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Healthcare Central London you’re ready to step in and make an immediate impact!
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the General Practice Assistant (GPA) at Healthcare Central London, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Healthcare Central London.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Healthcare Central London. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Healthcare Central London
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Healthcare Central London.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
