At a Glance
- Tasks: Lead cross-functional teams to enhance customer engagement and drive impactful journeys.
- Company: Join the Healthcare Businesswomen’s Association, a leader in patient-focused innovation.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Be part of a collaborative environment focused on meaningful impact.
- Why this job: Shape the future of healthcare by improving patient experiences through omnichannel strategies.
- Qualifications: 8-12 years in pharma, strong CRM skills, and proven leadership experience.
The predicted salary is between 70000 - 105000 £ per year.
The Healthcare Businesswomen’s Association is looking for a Customer Excellence Head to ensure customer engagement success through best-in-class omnichannel orchestration and content activation. You will lead cross-functional teams and drive frameworks for high-impact customer journeys.
The ideal candidate has 8–12 years of experience in the pharma sector, strong CRM expertise, and proven leadership skills. Join us and make a meaningful impact on patient lives through innovation and collaboration.
Head of Customer Excellence & Omnichannel Growth employer: Healthcare Businesswomen’s Association
At Novartis, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration in the heart of London. Our commitment to employee growth is reflected in our comprehensive benefits package, including competitive salaries, performance-based bonuses, and flexible working options, all designed to support your professional journey while prioritising work-life balance. Join us in shaping the future of medicine, where your contributions will directly impact patient outcomes and drive meaningful change in global healthcare.
Contact Details:
Healthcare Businesswomen’s Association Recruitment Team
