At a Glance
- Tasks: Welcome residents, organise events, and ensure a smooth lettings process.
- Company: Habito, a vibrant co-living brand redefining urban living.
- Benefits: Competitive salary, 25 days holiday, life insurance, and career growth opportunities.
- Other info: Join a supportive team that values diversity and community.
- Why this job: Make a real difference in residents' lives while building lasting relationships.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 27000 - 27000 £ per year.
Sales, customer service, hospitality or a similar role (a bonus, but not essential)
Education
- GCSE standard or equivalent
- Description
At Habito , we’re redefining city living by creating vibrant, inclusive and sustainable communities where residents feel at home.
Our spaces are more than just places to live - they are designed to bring people together and provide a seamless, modern rental experience.
- We’re looking for a
- Receptionist for our
- Guildford Plaza development in
- Guildford
. This role is perfect for someone who takes pride in creating a welcoming environment, and ensuring our residents feel at home.
This is a full -time, on-site position, working 40 per week on a changing s hift pattern basis.
Shifts are typically scheduled across Monday to Sunday between either 8am-4.30pm and 11.30am-8pm , with a 30-minute unpaid lunch break included for shifts over six hours.
The role offers a salary of £27,000 , reflective of experience and responsibilities.
Why Join Us?
Habito is a new-to-the-market co-living brand with a wealth of experience in the rental sector and a bold vision for the future.
Backed by a team of industry experts, we are growing fast and redefining urban living by creating vibrant, inclusive and community-driven spaces where people feel truly at home.
Our team is passionate, open and driven by our values: Happy, Account able, Bold, Inclusive, Trusted and Open .
We genuinely care about our people and our resid ents and we want a Community Associate who shares our enthusiasm for building lasting relationships and exceptional resident experiences.
What You’ll Be Doing .
In this role, you’ll be the first friendly face potential residents meet, guiding them through the lettings process and making sure they feel part of the Habito community.
Your day-to-day will include
- Welcoming & assisting prospective residents – showcasing our spaces and making move-ins seamless.
- Leading property tours – making sure potential residents see what makes Habito special.
- Building strong relationships – being a friendly point of contact for inquiries.
- Supporting lettings & marketing efforts – helping fill our spaces with the right people.
- Organising community events – helping residents feel at home and connected.
- Ensuring smooth move-ins & administration – keeping everything running like clockwork.
Who We’re Looking For .
We’re looking for a people person who thrives on building relationships and creating a sense of community . We need someone who:
- Loves meeting people and helping them find their ideal living space.
- Has excellent communication skills, both in person and digitally.
- Is enthusiastic and approachable with a genuine desire to help others.
- Is organised and proactive, with great attention to detail.
- Has experience in sales, customer service, hospitality or a similar role (a bonus, but not essential).
What’s in It for You?
At H abito , we know that happy teams create the best resident experiences. Here’s what you’ll get in return:
- Career growth – we invest in training and development to help you reach your potential.
- A great work culture – friendly, supportive and built on trust.
- A role with purpose – making a real difference in residents’ lives.
- Competitive salary & benefits – because great work deserves great rewards.
Benefits include
- 25 days holiday plus bank holidays (pro-rata for part time staff)
- Extra day off on your Birthday
- Extra day off annually for volunteering
- Life insurance
- Access to our Employee Assistance Programme
- Plus, all the standard stuff like a pension & cycle to work scheme
Ready to Make an Impact?
If you’re looking for a job where no two days are the same, where you can lead, grow and create amazing student experiences, then we’d love to hear from you.
At Habito , we celebrate diversity and are committed to creating an inclusive environment where everyone can thrive.
We welcome applications from all backgrounds and communities and are happy to discuss any reasonable adjustments to support you.
Receptionist in Guildford employer: HealthBoxHR
Osprey is an exceptional employer that champions innovation and precision in engineering logistics, offering a dynamic work environment where Project Engineers can thrive. With a strong focus on employee growth, we provide extensive benefits including enhanced pension contributions, private medical insurance, and generous leave policies, all while fostering a collaborative culture that prioritises safety and quality in delivering complex projects. Located in the heart of the UK infrastructure sector, our team enjoys access to cutting-edge resources and opportunities to make a meaningful impact on major construction challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Guildford
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at HealthBoxHR. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like HealthBoxHR before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Guildford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to HealthBoxHR:Your cover letter is your chance to shine! Tell us why you want to work at HealthBoxHR specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at HealthBoxHR!
How to prepare for a job interview at HealthBoxHR
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
