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- Tasks: Be the friendly face of our Endocrine and Diabetes Service, managing patient enquiries and appointments.
- Company: Join Central Adelaide Local Health Network, a leader in innovative healthcare and community support.
- Benefits: Enjoy flexible work arrangements, health perks, and career growth opportunities.
- Why this job: Make a real impact in patient care while working in a supportive, dynamic team environment.
- Qualifications: Strong customer service skills and experience in administration are essential; Microsoft Office knowledge is a plus.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 49000 - 53000 £ per year.
Reception/Administration Officer, Endocrine & Diabetes
Job no: 912715
Work type: Full time
Location: Adelaide Metro Western
Categories: Administration, Business and Management
- Central Adelaide Local Health Network
- The Queen Elizabeth Hospital, Woodville
- Salary ASO-2 $58,709 -$63,154 p.a. + Superannuation and Salary Sacrifice Benefits
- Permanent full-time- multiple positions
About the Role
Join the Central Adelaide Local Health Network (CALHN) and play a key part in supporting the delivery of patient-centred care within the Endocrine and Diabetes Service. In this vital administrative role, you will be the first point of contact for patients, providing high quality reception and administrative support that ensures a seamless and positive experience. Reporting to the Administrative Services Coordinator, your day-to-day responsibilities will include managing patient enquiries, scheduling appointments, and maintaining accurate records, all within a dynamic and fast-paced healthcare environment.
You’ll be working collaboratively with a multi-disciplinary team, including the Bone Density unit, to support the smooth operation of the service. Your ability to manage complex tasks, prioritise effectively, and communicate professionally with both internal teams and other hospital departments will be essential to your success. This is a rewarding opportunity to make a real difference by contributing to the efficient and compassionate delivery of care to our community.
About You
You are an experienced and motivated administration professional with a strong customer service focus. Your ability to thrive in a fast-paced healthcare environment, combined with your attention to detail and teamwork mindset, will ensure your success in this vital role.
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Excellent communication skills with the ability to work respectfully with people from all backgrounds while maintaining confidentiality.
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Proven ability to manage competing priorities, meet deadlines, and deliver high volumes of accurate work under pressure.
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Strong team player who can also work independently, showing initiative and sound judgement in handling enquiries.
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Demonstrated experience in providing quality administrative support and using Microsoft Office with an understanding of customer service principles.
About CALHN
At Central Adelaide (CALHN), we’re shaping the future of health through excellence in clinical care, research, and innovation. As South Australia’s largest health network, we deliver exceptional, safe and connected healthcare—for our patients, our community, and our people.
With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because our values guide us to be our best.
Join us and be part of a team that’s driven by a commitment to a seamless safe and connected experience for all.
Find out more about our stories , our network , and the opportunities to be part of CALHN .
Benefit of Joining CALHN
At CALHN, we\’re dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including:
- Salary Attractions: Flexible options for salary packaging covering living expenses, meal and entertainment allowances, and novated leasing.
- Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
- Flexible Work Arrangements: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
- Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program available to CALHN staff and their families.
- Career Opportunities: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites.
- Employee Assistance Program: Confidential counselling and support services are available via our Employee Assistance Program.
Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success.
Our Commitment to Diversity and Inclusion
CALHN is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community.
Application Information:
- Please refer to the role description for essential educational/vocational qualifications that may be required.
- Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.
Job ref: 912715
Enquiries to:
Tracy Kroon Position:Business Consultant, Specialty Medicine 2
Phone:8222 6582
E-mail:tracy.kroon@sa.gov.au
Application Closing Date
11:55 pm Friday 29 August 2025
Refer to the SA Health Career Website – How to apply for further information
912715 RD Reception-Administration Officer, Endocrine & Diabetes.pdf
Australian applicant guidelines
Advertised: 14 Aug 2025 Cen. Australia Standard Time
Applications close: 29 Aug 2025 Cen. Australia Standard Time
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Bring your admin skills to a caring team. Support vital patient services at CALHN’s Endocrine and Diabetes Service. Apply now!
Bring your admin skills to a caring team. Support vital patient services at CALHN’s Endocrine and Diabetes Service. Apply now!
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Reception/Administration Officer, Endocrine & Diabetes employer: Health
Contact Detail:
Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception/Administration Officer, Endocrine & Diabetes
✨Tip Number 1
Familiarise yourself with the specific duties of a Reception/Administration Officer in a healthcare setting. Understanding the nuances of patient interaction and administrative tasks will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Network with current or former employees of CALHN or similar healthcare organisations. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your application and potential interview.
✨Tip Number 3
Highlight your customer service experience in your conversations. Since this role requires excellent communication skills and a strong focus on patient care, sharing specific examples of how you've successfully managed customer interactions can set you apart.
✨Tip Number 4
Prepare to discuss how you handle high-pressure situations. Given the fast-paced environment of healthcare, being able to articulate your strategies for managing stress and prioritising tasks will show that you're ready for the challenges of the role.
We think you need these skills to ace Reception/Administration Officer, Endocrine & Diabetes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise any previous roles where you managed patient enquiries or worked in a healthcare setting.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your skills and experiences make you a great fit for the Reception/Administration Officer role at CALHN.
Highlight Communication Skills: In your application, showcase your excellent communication skills. Provide examples of how you've effectively interacted with diverse groups and maintained confidentiality in previous roles.
Demonstrate Teamwork and Initiative: Include instances where you've successfully worked as part of a team or taken the initiative in your previous jobs. This will show your ability to thrive in a collaborative environment, which is essential for this role.
How to prepare for a job interview at Health
✨Showcase Your Customer Service Skills
As a Reception/Administration Officer, you'll be the first point of contact for patients. Highlight your previous experience in customer service and how you effectively handle enquiries, ensuring a positive experience for all.
✨Demonstrate Your Organisational Abilities
This role requires managing multiple tasks simultaneously. Be prepared to discuss specific examples of how you've successfully prioritised tasks and met deadlines in a fast-paced environment.
✨Communicate Clearly and Professionally
Excellent communication skills are essential. Practice articulating your thoughts clearly and professionally, especially when discussing sensitive topics related to patient care and confidentiality.
✨Familiarise Yourself with Microsoft Office
Since the role involves using Microsoft Office, brush up on your skills with these applications. Be ready to discuss how you've used them in previous roles to enhance efficiency and accuracy in administrative tasks.
