Job Title : Administrator
Hours : Part‑time (20 hours) with potential to increase to full‑time for the right candidate. Monday to Friday hours required; no weekends.
Contract Type : Permanent
Location : Stokesley Business Park, North Yorkshire. (Office on first floor, accessed via stairs only.)
Salary : Starting at National Minimum Wage with potential to increase upon successful completion of the probation period (6 months) and competency demonstrated.
About Us
Established in 2013, Health Your Way CIC is a not‑for‑profit support organisation that provides information, advice and a range of services to support disabled people who wish to take control of their care and support through the use of personal health budgets and personal budgets. Health Your Way is closely linked and works alongside our sister company Cherry Training Ltd, a training company providing complex health and social care training for carers.
We are a small team based at Stokesley Business Park with some team members working from home in Cheshire. We offer a supportive working environment and have long‑term team member retention.
Role Overview
As our Administrator, you will play a pivotal role in delivering efficient administrative support across both Health Your Way and Cherry Training Ltd. Your responsibilities will encompass a range of tasks aimed at ensuring accurate records are kept and our small team is fully supported.
Key Responsibilities
- Recording and Handling Information: On our cloud‑based systems
- Confidentiality: Handle client information sensitively and confidentially, including password‑protecting documents.
- Document and Audit management: Organising and electronically filing documents
- Certificates, Risk Assessments, Care Plans: Review and check for accuracy
- E‑Learning: Adding and removing learners on the portal and system management
- Email: Monitoring and using our admin email inbox and responding to queries
- Handling Post: Opening, recording and sending post to the relevant department
- Telephone: Making and receiving calls from clients, commissioners and trainers
- Recruitment Adverts: Posting job advertisements online
- DBS Check: Managing this process to enable applicants to complete their DBS checks online
- Updating Basic Client budget sheets: Using Excel to update clients allocated budgets
Key Skills And Attributes
- Emotional intelligence and the ability to be empathic
- Strong attention to detail and accuracy
- Excellent organisational skills
- Effective communication skills
- Ability to meet deadlines and prioritise tasks
- Familiarity with Apple Mac (training will be provided), Microsoft Office, Excel and Gmail
Essential Qualifications
- GCSE or equivalent Pass of English and Maths
- No experience is required but a willingness and ability to learn in a fast‑paced environment is essential.
Desirable Qualifications / Experience
- Experience using CRM software
- Previous administrative experience in health, social care, or education sectors
- Experience in handling confidential information
- Comfortable with using a computer proficiently
- Experience of supporting or working with disabled people
Benefits
- Company pension scheme
- Opportunity to work in a supportive and collaborative team
- Professional development and training opportunities
- 28 days annual leave pro rata
- Day off for your birthday (if on a weekday)
Equality & Diversity
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
How To Apply
If you are a proactive and organised individual ready to support our team, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role.
Closing Date : Monday 8th December at 5.00pm
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